Customer Service Rep Job at ResourceMFG, Oxnard, CA 93036

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Job Description

2 years

Santa Paula Glass company is looking to hire an experienced Customer Service

Monday-Friday

$17.00 an hour

Customer Service

  • Present a professional image to customers at all times
  • Enter and update customer orders in Macola.
  • Provide order status information, accurate lead time and inventory information to customers.
  • Communicate order change requests from customers to manufacturing and report back to customers.
  • Manage blanket orders and/or safety stock for customers
  • Present price, credit and terms in accordance with standard procedures
  • Increase sales and average order size by means of cross-selling, up-selling, and add-on sales
  • Enter Request for Quote (RFQ) and advise Manufacturing Engineer of RFQ
  • Enter RMA request and advise Quality Manager of RMA request

Benefits Free:

Online Courses

Bonus Referrals

Health Benefits

Weekly Pay

  • Pre Employment
  • Resume & Interview
  • 2 years Customer Service
  • Pricing, Credits
  • Data Entry

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