Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Compensation:

$60,000

Responsibilities:

• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
• Find patterns in customer complaints and bring them to the team for improvement
• Ensure customer account information is up-to-date
• Regularly meet with sales lead to receive the newest service and product knowledge

Qualifications:

• Display strong communication skills, active listening skills, and personal skills
• Must have graduated high school, received a G.E.D. or equivalent
• Previous work in a customer-facing position

About Company

We have a great culture, that is built of Faith, Community, and then work.