Customer Service Representative Job at Randstad, Tampa, FL

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Job Description

summary

    $17 - $17.01 per hour

    temp to perm

    high school
    category
    office and administrative support occupations
    reference
    AB_4239411

Do you have at least 6 months of RECENT Customer Service/Call Center experience? This could be the perfect opportunity for you! Start date: 5/23/2023 Important Note: This is an onsite position,not remote Must be comfortable with inbound calls in a call center type environment. Temporary position with the opportunity to go permanent.

salary: $17 - $17.01 per hour
shift: First
work hours: 9 AM - 5 PM
education: High` School

Responsibilities

Location: Tampa, FL

Shift: 9am-5:30pm OR 10am - 6:30pm (Monday - Friday)

Pay: $17/hr with weekly pay every Friday!

Start date: May 23rd Training schedule: 10:00am - 6:30pm (training for 3 days)

Responsibilities:

  • Interact with customers via telephone to provide information

  • Process transactions and reply to inquiries about services

  • Use computer system to track, gather information, and/or troubleshoot customer issues

  • Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken

  • Maintain the highest level of customer service Qualifications:

  • Must have a HS diploma or GED

  • 6 months previous customer service experience

  • Computer literate

  • Verbal and written communication skills

  • Ability to make good decisions and resolve issues in a clear and calm matter

The essential functions of this role include:
  • working in a smoke free environment

Skills
  • Customer Service (1 year of experience is required)
  • Call Center (1 year of experience is required)

Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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