Are you a customer service rep with experience working for a long distance moving company? If so, we can't wait to meet you! We are a thriving Moving Brokerage company situated in Boynton Beach. We're on the hunt for professional, punctual, and passionate individuals to fortify our exceptional team of customer service representatives. As a key player on our elite team, you'll deliver top-notch service to our esteemed clients and ensure their inquiries and concerns are resolved swiftly and efficiently. The ideal candidate will boast knowledge of the moving brokerage industry, the ability to use our software, Granot, and will exude eloquence, professionalism, intelligence, and courtesy.
Responsibilities:
Engage with a rich variety of customers daily.
Masterfully use our software, Granot, to effortlessly document interactions with customers and receive updates on tasks, assist in estimates, and handle client information.
Guide our clients through the intricate world of long-distance moving and storage solutions!
Address the apprehensions of customers considering canceling our services.
Devise innovative and effective remedies for our client's challenges.
Team up with a vibrant, dynamic group of professionals.
Consistently maintain punctuality, professionalism, and a positive demeanor.
Requirements:
Working knowledge of the Moving Brokerage industry AND experience using the software Granot.
Exceptional verbal and written communication prowess.
The capability to retain business by addressing the concerns of customers considering cancellation.
The capacity to excel in a high-energy environment and multitask like a pro.
An upbeat and professional attitude with an eagerness to tackle any problem head-on.
Dependable transportation to our Boynton Beach location.
Flexibility to work Monday to Thursday 9am-6pm, Friday 9am-5:30pm, and 10am-2pm every other Saturday.
Compensation:
Earn $700-$1000 per week, commensurate with experience.
If you're eager to embrace a stimulating and rewarding opportunity with a company that appreciates its employees and is dedicated to delivering outstanding service to its clients, we'd love to hear from you. Apply through Indeed with an attached resume highlighting relevant work experience, and a recruiter will reach out to you!
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