Company Overview:
At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micro-mobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!
Job Summary
Are you passionate about sustainable and accessible transportation solutions? Do you enjoy helping people? Are you tech-savvy? If so, you might be Veo's next Customer Support Representative.
As Veo's Customer Support Representative, you will have the opportunity to help assist customers use our fleet of dock-less vehicles throughout the United States. Above all, it is your responsibility to retain riders by curating quality customer interactions, ensuring a positive experience for each user. Your success will be measured by your ability to respond to telephone and email inquiries in a timely and empathetic manner, troubleshooting and problem solving to resolve any hardware or software issues facing our customers.
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