Data Analyst - Data Operations Job at DayTwo Inc, Nashville, TN 37217

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Job Description

DESCRIPTION

DayTwo is the leading microbiome-based precision nutrition company. DayTwo provides a food as medicine solution to help members manage their blood sugar levels based on their unique profile of their gut microbiome.

DayTwo members can eat what they love with small modifications and achieve balanced blood sugar levels while also reducing medications. Our unique app allows members the ability to create meals that reduce the incidence of high blood glucose levels and allows for better management of Type 2 Diabetes, as well as overall health. DayTwo is the leader in precision nutrition that enables a path to remission for metabolic disease. Our customers include some of the largest employers and payors in the US.

We are seeking an experienced Data Analyst.

General/ Position Summary:

This position will support and advance data analytics initiatives across DayTwo’s Customer Success and Operations teams. This role manages implementation, enrollment, and clinical data as part of DayTwo’s proven, evidence-based metabolic health care programs. Opportunity to expand or specialize in the role over time as DayTwo grows and evolves.

Responsibilities

  • Analyze, interpret, and assess the accuracy of data particularly as it relates to healthcare demographics as well as medical/pharmacy claims and biometrics data
  • Design data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings, and tailor communications to specific audiences
  • Determine and drive the resolution of data gaps to ensure timelines are met for internal and external client reporting
  • You will resolve and research any system access issues or errors in the process, escalating to global systems team as necessary
  • You will act as a local expert on customer data, encouraging use of appropriate data and relevant measures in decision making
  • Develop reporting for call center & Member Acquisition KPIs
  • Develop reporting for marketing campaign performance
  • Converting data into usable information that is easy to understand
  • Collaborate with team members across the organization to identify data-driven opportunities to add value to existing and potential partners
  • Execute ad-hoc analysis for both internal and external stakeholders

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