Job Description

About Us

Collab Research is a focus group recruitment company that uses digital innovation to find the right focus group participants where they are—across the nation—broadening the scope of data available to our clients.

With this innovation comes an opportunity for inclusivity, a value we keep at the heart of our work. By recruiting via social media, we’re able to reach diverse populations, giving a voice to underrepresented demographics. And we’re equally inclusive when it comes to the services we offer. From B2B to B2C, Ethnographic Studies to Participant Management, there’s no focus group we can’t support, no niche we can’t recruit, no sub-par samples.

It truly is by this partnership of innovation and inclusivity that we’re able to deliver consistent quality. By ensuring the right participants, we ensure quality data—that is, actionable insights that turn market hindsight into buyer foresight.

As a digital Focus Group Recruiter, you are assigned the important task of screening possible candidates who will eventually take part in studies for our clients.

We rely on you to use your expertise to determine if the candidate is qualified, articulate, and can easily express his/her views.

Our studies help clients improve existing products, develop new ones, and understand what's important to consumers.

About the position and ideal candidate:

• A ‘work appropriately’ approach to reaching team and recruiting goals. Sometimes short work days, sometimes longer, and a few hours or brief moments of your time occasionally on the weekend to coordinate with participants
• Opportunities for advancement and establish a career in market research.
• 2% Simple IRA match plan for qualified applicants
• Skilled using Microsoft Office Suite (Office, Outlook, Excel, Teams), Zoom, Survey Monkey, and related/similar digital tools.
• Comfortable speaking on the phone
• Detail oriented
• Providing excellent internal and external customer service.
• Bilingual is a plus
• A laptop will be provided for you.
• Monthly Internet and cellphone stipend provided
• A quiet work environment in your home, free from distractions
• Strong Communicator – You have strong communication skills, both written and verbal, and enjoy speaking with a wide variety of people-from moms to CEOs to physicians- and don’t mind being on the phone.
• Critical Thinking – You are inquisitive and good at solving problems. You can identify a problem—or potential problem—and a solution.
• Detailed – You pay attention to details, because small details sometimes make a big difference.
• Adaptable – You have a positive mindset and expect the unexpected. You can think on your feet, staying calm under pressure without getting frazzled when things change. You simply adjust and move forward.
• Use an appropriate mix of media to connect with participant communities (phone, email, social media, etc.).
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Provide accurate and regular reporting of recruiting activities to the project manager or leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to internal to project manager.
• Fully remote

Job Type: Full-time

Pay: $34,120.00 - $44,000.00 per year

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Recruiting: 1 year (Required)

Work Location: Remote

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