Full Job Description
Do you love technology? Are you detail-oriented and results-driven? Like to be rewarded for your efforts and be known as an expert in tech and repair? Asurion Tech Repair and Solutions has it all! We are offering Repair Technicians an exciting opportunity to become a valued member of our successful company and grow with the leading provider of wireless repairs, services and accessories in the US market. If you're looking for a fun and fast paced work environment that recognizes your potential and trains you to be your best, this is the place for you! We pride ourselves in the quality of service we are able to provide to each customer we interact with. We know every good customer interaction starts with a happy employee. Our goal is to set you up for success!
POSITION DETAILS
As a Repair Technician, you will focus on creating the best possible experience for our customers both on the phone and in person. You will be responsible for guiding the customer through the entire Asurion experience from start to finish and after. You will use a friendly, professional demeanor to build customer confidence and exceed expectations by making the store experience natural, engaging, and reassuring. You will serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best. All applicants should be willing to utilize proven techniques to increase their repair volume, repair knowledge and repair experience. You will build and maintain relationships with customers throughout the repair process to help guide them to the right products and services that best fit their needs in regards to their repair options.
TASKS & RESPONSIBILITIES
BASIC QUALIFICATIONS (must meet some, not all)
PREFERRED QUALIFICATIONS
COMPENSATION
All applicants will have drug screening and/or background checks.
We are currently hiring for all locations and you must be flexible to travel to various locations of Asurion Tech Repair and Solutions:
Asurion Tech Repair and Solutions - Tucson Mall
Asurion Tech Repair and Solutions - Main Gate Square
Asurion Tech Repair and Solutions - Park Mall
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Application Question(s):
License/Certification:
Work Location: In person
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