Job Description

Are you looking to join a trusted brand that offers growth and stability?
Groove Subaru is seeking a customer-focused, results-oriented Automotive Tire Sales Advisor to join our successful and passionate team.
This position is commission based and income opportunity range is $45,000 - $60,000 annually
What We Offer:

• We are one of Colorado's fastest-growing Subaru dealerships that provides a positive work environment focused on your success
• An opportunity for financial growth with a career path that offers ongoing training and mentorship
• Flexible schedule with paid time off that accrues from day one of employment
• Uniforms provided
• An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
• 401(K) with employer contribution
• Health and Wellness reimbursement of up to $75.00 per month
• Tuition reimbursement toward automotive education
• Employee discounts

Position Overview:
A Tire Sales Advisor initiates tire-related services and repairs by communicating with customers to determine the maintenance services requested. As a Tire Sales expert, you are responsible for providing superior customer service and assisting the store in achieving expected sales goals through the in-store execution of various tire programs. In addition, this role will partner with the Service Manager to provide tire expertise and direction to the service team. Whether answering and making phone calls and emails or assisting service customers to face to face, you'll be responsible for ensuring every customer has a positive lasting experience with Groove Auto.
Who You Are:

• You are passionate about taking care of the customer and have the knowledge to educate them about what is going on with their vehicle in terms they can understand
• You work as a team player and interact with customers, managers, and co-workers in a professional, courteous manner
• You can work in a fast-paced environment while efficiently managing required customer follow-up and competing priorities
• You have excellent verbal communication skills with a strong customer service orientation
• You have a proven ability to set and achieve targeted goals and can consistently meet or exceed productivity and service standards
• You are professional, career-minded, with character, skill, and drive;
• You value continual training & professional development

Essential Functions:

• Inspecting customers' vehicles on the service drive and diagnosing tire-related repairs or recommended replacement tire options
• Quoting prices and selling tires to customers on the service drive while providing every customer with an estimate of repair/tire costs, including parts and labor, after a complete assessment is completed on the vehicle
• Obtaining the customer's authorization for additional repairs that may be needed before the repairs are completed
• Establish a realistic and specific time promise (including waiters) for each customer
• Assuring assigned tire repairs /replacements are completed as ordered and priced as quoted
• Maintaining solid and effective relationships with customers and dealership personnel
• Overseeing customer satisfaction and solving problems that arise
• Assisting dealership technicians to ensure service levels are maintained
• An individual in this position will be expected to perform additional related job responsibilities as needed and assigned

Requirements:

• 2+ years of tire service experience in a retail tire and service environment
• Must be at least 18 years of age
• Valid in-state driver's license and have and maintain an acceptable, safe driving record
• Able to pass a pre-employment background check and drug screen for illegal substances
• Authorized to work in the United States

Who We Are:
Groove Auto, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged and diverse people bound together by our core beliefs and values. Together we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience that is tailored to individual and diverse needs.
Summit Automotive Partners is a privately-held automotive management group headquartered in Centennial, Colorado with over 18 automotive dealerships throughout Colorado, New England, Tennessee, and Wyoming.
To learn more about Career Opportunities with Groove Auto visit us at https://www.grooveautocareers.com/
Check out what our team has to say about working in service at Groove Auto!
https://www.youtube.com/watch?v=Htf_sbGSoDo&feature=youtu.be

EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.

Pay: $45,000.00 - $60,000.00 per year

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