Sunstates Security is currently hiring a full-time Security Account Manager for a premier community in the Orlando, FL area. This position is under the direct supervision of the Regional Manager/Operations Manager and is responsible for the supervision of on-site staff and the overall protection and safeguarding of property, persons, and other assets. This position offers a pay rate of $25.75/hr, with weekly pay.

Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental, & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!

Qualifications:

• 3 + years of security management experience
• Must have prior security, law enforcement, or military experience
• Current Class D License
• High level of computer usability
• Experience with Microsoft Office/Excel
• Experience using state-of-the-art video monitoring systems
• Prior experience with Smartsheets for Transponders, Dwelling Live, SilverTrac & Ehub is a plus

Duties include, but are not limited to:

• Monitoring security patrols, training, and enforcing security procedures
• Supervising and monitoring activity on the property to deter and prevent theft, sabotage, fire, and accidents
• Responding to calls for assistance
• Writing reports on accidents, various incidents, suspicious activities, safety and fire hazards, and other security-related situations
• Providing needed assistance to customers, residents, employees, and visitors in accordance with company or department procedures
• Serving as a training officer to new security staff, and performing other related duties, as may be assigned by the Regional or Operations Manager.

Additional Responsibilities:

• Train, coach, mentor and ensure implementation and adherence to current Standard Operating procedures and Post Orders, per company policy and best practices, including but not limited to:
  • Monitor and resolve all log entries timely and efficiently, report to Corporate as needed, and act as a liaison between Security Officers and Client, Property manager, and Corporate Office Departments.
  • Monitor, address, resolve and supervise payroll reporting, payroll discrepancies, timekeeping, post coverage, attrition, scheduling, and requests for time off, and communicate with all appropriate departments by following proper channels and submitting forms for approval and processing.
  • Conduct new hire orientation, follow new hire training program and checklist, train and re-train staff, assess, evaluate, and record counseling, coaching, mentoring, and performance evaluations accordingly.
  • Communicate and facilitate open lines of communication with the Regional Manager, Operations Manager, Human Resources, Property Manager, Client Representatives, and Corporate Office Departments; promote good client relations internally, externally, and in daily interactions with outside vendors, contractors, service providers, and representatives.
• Act as a role model, lead by personal example, encourage teamwork and cooperation, remain calm, cool, and collected under any circumstance, handle conflict and resolve issues with tact and diplomacy, use caution and discretion when faced with a crisis situation, avoid physical confrontation at all times, seek assistance from management and/or law enforcement personnel, use your best judgment and ensure the staff is trained, re-trained and follows post orders and SOP’s at all times. Sun123

Join one of the fastest growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while being recognized by Forbes as one of America’s Best Employers in 2021 and 2022. At Sunstates Security, we're committed to hiring, developing and retaining a diverse and exceptionally qualified workforce. As a result, our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it.

We work hard to recruit and to retain the best and the brightest people for each client and every site location. We instill in our employees the Sunstates promise to provide a safe, disciplined and friendly work environment with an opportunity for career advancement.

If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions(as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!