Fiserv is seeking a talented and experienced IT professional with a broad understanding of IT infrastructure technologies and application operations support to collaborate with internal technical and business colleagues to address system performance issues and proactively monitor and forecast application infrastructure performance. The role also includes designing new IT infrastructure solutions and facilitation of the implementation to support First Data’s products and services. Experience with designing and implementing highly available (HA) solutions for new and existing environments is needed to support our applications and our customers. This position is ideal for someone who enjoys collaborating with business partners, technology colleagues, and management to find creative and robust solutions to fulfill business solutions related infrastructure requirements. We are pursuing a highly professional and organized self-starter capable of driving quality and timely results for a wide spectrum of IT infrastructure needs for small to enterprise scale projects.
Responsibilities
You will monitor system performance, respond to issues and ensure systems are designed and functioning in an optimal manner. You will perform analysis of existing or proposed complex systems and applications to recommend solutions for performance related objectives or to overcome issues encountered. You will oversee horizontal (transaction) as well as vertical (CPU, Memory) data analysis in support of a full life cycle performance management role. You will collect requirements and collaborate with internal and external resources in virtually any role and rank to develop and document IT infrastructure solutions for new or existing environments ensuring adherence to established technology standards. You will work with fulfilment and operations teams to facilitate and oversee implementation of solutions ensuring timeliness, quality, supportability, resiliency, and cost effectiveness. You will also be responsible for supporting, advising and assisting internal partners with obtaining services from the IT infrastructure operations organization. The scope of the role may encompass systems architecture, capacity forecasting, performance, security, and stability.
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