Job Description

Location - Brooklyn, NY (Onsite)

Responsibilities:

• Manage reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc.
• Submit facilities requests as directed by Planner; walk and inspect conference room setups
• Support Event Managers with high level meetings; and stretch assignments as needed
• Build working relationships with fellow colleagues, porters, audio visual and catering teams
• Manage space issues, escalate unresolved issues to the Lead Planner
• Adhere to standards of operations established for Conference Center
• Join planner on pre and post con calls, aiding data entry
• Check rooms making sure catering, audio visual and room sets match BEO

Requirements:

• Two years hospitality experience in a 5-star hotel, Event Planning and Food & Beverage
• Ability to effectively manage guest experience and expectations, some requiring a high level of tact and diplomacy
• Knowledge of basic audio visual and catering
• Quick problem solving skills and effective time management
• MS Office skills, knowledge of EMS booking system (a plus)
• Must be willing to work flexible shifts to cover conference center hours and locations

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Job Types: Full-time, Contract

Pay: $31.00 - $34.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Brooklyn, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Events management: 3 years (Required)
• Hospitality: 3 years (Required)
• Event planning: 3 years (Required)

Work Location: One location

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