Job Description

SUMMARY: Describes the job's primary purpose or contribution to the department/organization.

The Program Manager is responsible for supervising the overall operation of a program, including multiple projects for one client, and implementing a clear line of communication between sales and technical operations. In addition, the Program Manager serves as a consultative resource for all existing and potential clients and may participate in presentations or trade shows as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other job-related duties may be assigned in conformance with state and federal regulations.

Core functions:

• Responsible for proposal development of client and project specific scopes of work.
• Directly interfaces with sales staff to assure clients' expectations and needs are being met and with the project managers, ensuring conformance of the program standards and procedures.
• Partners in the research and development of new service offerings.
• Responsible for managing Public and Private Sector projects within budget and on-time, while providing high client satisfaction.
• Manages financial and execution risk of projects.
• Tracks projects due to client on a daily basis as well as flow of work shipping.
• Serves as the main point-of-contact with client during the execution of projects and programs.
• Prepares project progress reports and routinely communicates with clients on the status of projects.
• Communicates with clients to discuss and develop solutions to recognized architectural and engineering concerns.
• Performs technical review of deliverables for technical accuracy, client expectations, compliance of scope and consistency.
• Supervises and directs assigned staff. Determines work assignments, priorities and schedules.
• Reviews and evaluates work progress, identifies problems and provides technical direction and guidance to assigned staff.
• Maintains open communication with management and staff regarding operational matters.
• Possesses the ability to meet job requirements and perform duties of Senior Consultant/Project Managers, as needed.

In addition, you will:

· Enhance professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

· Comply with federal, state, and local legal requirements by studying new and existing legislation, anticipating future legislation, enforcing adherence to requirements, and advising management on necessary action.

· Protect operations by keeping company information confidential.

· Deliver outstanding customer service through timely response and proactive solutions to clients needs.

· Demonstrate BV’s guiding principles in support of the company's strategic goals.

· Follow all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.

· Maintain safe and clean work area by complying with all procedures, rules, and regulations.

· May be required to work overtime.

· Work in a constant state of alertness and safe manner.

· Possess the ability to use and skillfully operate a computer is essential to this position.

· Possess the ability to use and skillfully operate an electronic tablet efficiently in the field for live data collection is essential to this position.

· Successfully work from remote location.

· Climb ladders (including vertical ladders up multiple stories) and/or steep attached stairs to a roof (for each building assessed, at least once per on-site assessment)

· Have the ability to travel, on average, approximately 25% of time to client sites across the U.S. via plane and driving as determined based on the project location. Overnight stays away from home may be required.

SUPERVISORY RESPONSIBILITIES:

The role of Program Manager directs project managers on the specific programs by ensuring clear up front scopes are understood, visits and projects occur on time, issues are resolved, and technical decisions are made. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, developing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

o Bachelor’s degree in Architecture and/or Engineering or related field is preferred.

o Preference will be given to candidates who can demonstrate a background in Operations and Maintenance leadership in large scale institutional, retail, commercial, or government sectors.

o 4+ years of experience conducting building assessments/Facility Condition Assessments (FCA), Property Condition Assessments (PCA) and writing technical reports for K-12, Higher Education and/or Government facilities.

o 5+ years of experience performing architectural/engineering assessments.

o 10+ years of experience in project and staff management.

o Minimum of 5 years’ experience working with Private/public sector, government and/or institutional clients,

o Able to demonstrate an understanding of Computer Maintenance Management Systems (CMMS).

Certificates, Licenses, Registrations:

o Bonus for this role, not Required. Registered Architect, Professional Engineer, Certified Energy Manager, BPI Building Analyst, HERS II Rater, HERS Building Performance Contractor, Multifamily GreenPoint Rater, and/or Certified Energy Engineering Professional preferred.

o Valid driver's license is required with no significant MVA points/violations (clean driving record).

Other Qualifications:

o Personal credit sufficient to charge business travel expenses of up to $3,000 required.

o Must have a cell phone and supply your own internet service.

o Must be able to work from a remote location.

o Must be willing to fly and live near (or be willing to relocate to) a major metropolitan area with reasonable access to a major airport.

o Proficient in all Microsoft Office applications with a strong emphasis in MS Excel.

o Strong written and verbal communication skills.

o Excellent time management skills including ability to perform multiple priorities in a fast-paced environment and ability to work independently.

o You can traverse, observe equipment, and record data and photos on safely accessible roofs and other high or open areas, which may require ladder and/or hatch access.

o You are comfortable and willing to work in densely equipped mechanical and electrical spaces requiring dedicated focus on safety protocol.

o Ability to travel, on average, approximately 25%time to client sites across the U.S. via plane and driving as determined based on the project location.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Walk (material part of an 8-hour workday, up to 3 to 4 continuous hours at one time).
• Stand (material part of an 8-hour workday, up to 3 to 4 continuous hours at one time).
• Sit
• Stoop, kneel, crouch, or crawl to observe basement and grade-level crawl spaces, and/or to read equipment data plates when necessary (at least once for each building assessed)
• Climb Stairs (at least once for each building assessed)
• Climb various types of ladders to access flat roofs/hatch access (at least once for each building assessed)
• Balance
• Repetitive use of hands/fingers for keyboard interaction (frequently)
• Reach with hands and arms
• Talking & Hearing
• Vision (close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus)
• Lift and or move (occasionally up to 40 pounds)
• Operate an electronic tablet in the field for live data collection (25% of workweek)
• Operate a computer (up to 100% of workweek)
• Operating a motor vehicle (25% of workweek)
• Travel by Plane, Motor Vehicle, Train (25% of workweek)
• On-Site visits can occur up to one continuous week at a time, or typically at least one or two days per week.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. EEO/AAE: Bureau Veritas is an Equal Opportunity / Affirmative Action employer. M/F/V/D are encouraged to apply. Questions: 800-733-0660. Our Bureau Veritas culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, gender, marital status, protected veteran status, sexual orientation or any other characteristic protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. We are committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. All qualified applicants, including individuals with disabilities, “disabled Veterans,” or Veterans with service-connected disabilities, are encouraged to apply. We value the service Veterans have given to our country and we strongly support the hiring of returning Service Members. We are a federal contractor and request priority referrals of protected Veterans.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• How many years of facility assessment experience do you have?
• How many years of leadership experience do you have?
• This position requires approximately 25% nationwide travel. Are you able to commit to this requirement?
• What is your desired salary?

Work Location: On the road

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