Field Technician Job at Hemmersbach GmbH & Co. KG, Yonkers, NY

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Job Description

Field Technician is a responsible role based on extensive expert knowledge and experience in direct customer service which is the core of our business. They carry out work forvarious customers by


  • USA - Yonkers, NY
  • Professionals
  • Full-time

Your Benefits

Buddy program
Dental insurance
Health insurance
Job with purpose
Life insurance
Mentor program
Mobile working
Sick leave payments

Your skills

  • Looking for Break/fix for laptops, desktops, POS systems, and printers
  • Good Communication
  • Hardware repair
  • Willingness to learn
  • Server experience a plus

Your Tasks

  • Handle service support requests & incidents
    Asset management & coordination
  • Hands & Eyes Support
  • Detect faults and provides efficient and effective solutions
  • Ensuring all work is delivered consistently and in accordance with the scope of work
  • Have a full awareness of service level KPI’s and deliver in accordance with these under guidance of the Service Delivery Manager
  • Helping to ensure that Hemmersbach delivers a high level of customer satisfaction, which also meets the business goals
  • Work in accordance with suppliers and customer’s rules and regulations for the purposes of health and safety

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

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