Job Description

The Melting Pot Easton
Fondue Restaurant
Columbus, OH

Restaurant Server
*Ideal candidates will be available evenings, weekends, and holidays. We are looking for servers with a passion for creating a great guest experience.

SUMMARY: The server is responsible for providing Perfect Night Out; throughout a guests dining experience. The server must be a positive, consistent hospitality oriented role model to other staff and guests.

RESPONSIBILITIES:

Follows and reinforces our culture around the MVP card and Perfect Night Out

Promote and maintain positive guest relations.

Adhere to and maintain company policies and standards.

Suggestively sell wine and food products.

Follow all service sequences. Serve products according to standards and procedures.

Establish professional, hospitable rapport with each guest you serve.

Comply with local alcoholic beverage laws.

Comply with appearance and grooming standards.

Account for every product served.

Be aware of the cost of supplies and proper handling procedures.

Always exceed guests expectations, making their evening extra special.

Perform opening, running, and closing sidework assignments.

Always perform as a team member. Abide by “the entire floor is your station” rule.

Attend and participate in on-going training sessions. Read shift notes and attend shift meetings.

ACCOUNTABILITIES:

Reports to work on time each day.

Dresses according to company policy.

Keeps immediate supervisor informed of all business matters pertaining to all areas of responsibility. Takes prompt action to resolve problems or barriers and suggest alternative solutions or actions when necessary.

Performs all duties in a timely, effective, and proficient manner in accordance with established company policies to achieve the expected results of the position responsibilities.

Maintains favorable business relationships with peers, field staff, vendors, and other company employees to foster and promote a cooperative and harmonious working climate.

Demonstrates effective project management, communication, and follow-up skills at all times.

Performs other duties and special projects as required that affect the Melting Pot concept. Maintains strict confidentiality with information or knowledge considered sensitive or confidential in nature.

QUALIFICATION REQUIREMENTS: To perform this job successfully, the individual must be able to perform all job responsibilities and accountabilities. The items listed in the job description are representative of the knowledge, skill, and / or ability required.

EDUCATION & EXPERIENCE: High school graduate, with college course work or professional certification / education in restaurant or business / training field is highly desired and recommended. Food safety certification recommended.

LANGUAGE SKILLS: Ability to read, write, and communicate in English. Additional languages are encouraged. Ability to write, analyze, and evaluate operating reports, manuals, internal & external business correspondence, and use e-mail, computer skills. Present information in an organized and accurate, clear, concise format.

MATHEMATICAL & REASONING ABILITIES: Calculate figures & amounts. Add, subtract, multiply, divide, statistics, and some advanced math may be required. Understand percentages and projections.

PHYSICAL DEMANDS:S tanding, bending, crawling, using hands to grasp, stoop, reach overhead, sit and walk. Lift small, medium, large objects up to 50 lbs. lift up to 15 lbs., on a regular basis. Be able to work a variety of shifts or varying schedule and / or hours as required. Standing on one’s feet for long periods of time and walking constantly.

WORK ENVIRONMENT: A restaurant/food-service environment 95% of the time and 5% in a meeting room/ office environment; gas, electric, and other cooking equipment or utensils; sharp objects, cutters, and knives; hot water, cold water, cleaning chemicals.

TRAVEL :Minimal travel as needed or required for work-related meetings and events.

** The Melting Pot Columbus reserves the right to change terms of employment, including but not limited to, job duties and responsibilities, policies, benefits, salary schedules, and grades as the need arises. This job description does not create an expressed or implied contract of employment or any terms or conditions of employment. You are employed at the will of the company and are subject to termination at any time for any reason, with or without notice and with or without cause'
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Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Fine dining restaurant
• Upscale casual restaurant

Shift:

• 8 hour shift

Experience:

• Restaurant Experience: 1 year (Preferred)

Work Location: In person

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