Job Description

We are immediately hiring for our Food Runner position at the upscale Four Seasons Hotel And Residences Fort Lauderdale . The runner position consists of running food and beverage, cleans up the pool area, and helps guests with problem resolution. You’ll be the face of our operation and responsible for our customers’ experiences. Your ultimate goal will be to provide high-quality service that will help us maintain and attract Hotel Guests and Members.

GENERAL REQUIREMENTS

• Food handling.
• Bringing the food and beverages from the kitchen and bar to the server.
• Work hand to hand with the server.
• Work as a back server and ensure that the guests are content.
• Strong communication with team members.
• Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
• Assist Pool Servers with guest interaction
• Always maintain a warm and friendly demeanor
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner
• Must be effective at listening to, understanding, and clarifying concerns raised by guests
• Must be able to multitask and prioritize departmental functions
• Maintain regular attendance
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag. Adhere to any specific grooming standards
• Must be effective in handling challenges, including anticipating, preventing, identifying, and solving problems as necessary
• Must be able to maintain the confidentiality of information
• Must be able to show initiative, including anticipating guest or operational needs

REQUIREMENTS

• Must have open availability throughout the week
• Must have the ability to work cohesively with other departments and communicate new processes and updates to keep everyone informed
• Must be able to utilize technology to provide efficient communication
• Must have the ability to multitask and effectively manage your time
• Must be able to effectively form professional relationships with guest and employees alike
• Must have a friendly demeanor to encounter guests, assisting in all questions they might have regarding their stay
• Must ensure the hotel information is always up to date
• Must have the ability to effectively identify and communicate guest concerns regarding anything from safety to maintenance and housekeeping to the proper departments and follow up to ensure the issue was taken care of in a timely manner and that the guest expectations were fully met
• Complete a thorough walkthrough of your area prior to and after your shift

Pay Rate

• $14- $18 hourly

Benefits

• Vision Insurance
• Medical Insurance
• Dental Insurance
• Critical Illness
• Free Lunch
• Free Parking

Schedule

• Monday through Friday Availabilty
• Weekend Availabilty

***Must be able to provide legal work authorization***

**MUST SPEAK ENGLISH FLUENTLY**

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Application Question(s):

• Are you able to work Full time?

Experience:

• Hotel: 1 year (Required)
• Food & Beverage: 3 years (Required)

Work Location: One location

• Health insurance

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