Front Desk Agent Job at Hilton Akron/Fairlawn, Fairlawn, OH 44333

cDVvSEFrcFdLV0dPN2VoZ1dETHdLZz09

Job Description

Summary

Greet guests warmly, register and select room assignment, collect payment, assist with wake up call, dinner reservations, directions, etc. Answer telephones, communicate with other departments in the hotel to ensure great guest service. Check guest out of room and provide detailed invoice, offer assistance and a fond farewell.

*Shifts are generally 6:45am-3:00pm and 2:45pm-11:00pm. Some hotels vary.

Skills/Requirements

  • Prior customer service required.
  • Prior computer and register experience helpful.
  • Ability to resolve problems professionally
  • Ability to multi-task; manage in person contact and incoming phone calls
  • Genuine enjoyment in helping others
  • Excellent verbal and nonverbal skills; smile
  • Must be available weekends and holidays

Benefits

  • All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms Worldwide.
  • Additionally, Fulltime Employees are eligible for Health and Dental insurance, 401(k) Matching Retirement Plan, Paid holidays, Vacation, Sick time, and more.

*Background check required

EEO

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Experience:

  • Customer Service: 1 year (Required)

Work Location: In person

Similar Jobs

Panasonic Energy of North America

Tool and Die Maker Job at Panasonic Energy of North America

3+ years of related experience, preferably in a manufacturing environment. Develop and implement daily work logs/end of shift reports.

Chili's - Norfolk naval Station

Restaurant Manager Job at Chili's - Norfolk naval Station

WE ARE SEEKING FULL SERVICE MANAGERS WITH AT LEASE 2 YEARS SALARY EXEMPT MANAGEMENT EXPERIENCE AT A NATIONAL BRAND HIGH VOLUME CONCEPT SUCH AS BJ'S BREWHOUSE,

Daifuku

Junior Technician Job at Daifuku

Assists varied levels of technicians with scheduled and unscheduled maintenance and repair of Baggage Handling Systems and/or Passenger Boarding Bridges.

Sushi Republic

Server/Host Job at Sushi Republic

Currently looking for an immediate hire for serving or hosting. Experience in the serving industry is preferred. Experience in Japanese cuisine is a plus. Applicant must be able to handle a fast

UnitedHealth Group

Senior Quality Engineer - UHC M&R IS - Horsham, PA Job at UnitedHealth Group

At UnitedHealthcare, were simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of