Job Description

Row House, a national leader in fitness is currently expanding the team and seeking qualified Front Desk Sales Associates that are focused on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to interact with clients on a daily basis to create a supportive and meaningful community!

REQUIREMENTS:

• 1 year of fitness sales or relevant sales experience preferred
• Confident in generating personal sales and training Sales Reps
• Ability to manage and drive multiple revenue streams including memberships and retail
• Must have excellent communication and strong interpersonal skills in person and over the phone
• Must be solution-based and results oriented, competitive spirit
• Ability to recognize areas of improvement and make changes using good judgment
• An affinity and passion for fitness
• Professional, punctual, reliable and neat and organized
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software

*Candidate must be able to work a flexible schedule with nights and weekend availability.

DUTIES:

• Lead generation including Grassroots Marketing and networking
• Membership and retail sales
• Collect outstanding dues
• Maintain cleanliness and organization of the studio
• Enforce studio policies and procedures
• Provide exceptional level of customer service at the studio to existing members via face-to-face service, phone and email
• Become proficient at ClubReady software to troubleshoot client account inquiries and possible sales opportunities
• Contact prospects/leads to schedule classes and enroll them in a membership
• Drive and retain retail and membership sales
• Maintain organization of staff, cleanliness and organization of the Studio
• Enforce policies and procedures relating to customers
• Ensure all forms, administrative supplies and studio literature is stocked and visible
• Participate in as many networking/community events in the surrounding community and studio promotions as possible to be scheduled with Corporate
• Any other duties as assigned

COMPENSATION & PERKS:

• This position offers hourly base rate plus commission opportunities
• Unlimited Row House Membership while employed
• Employee Retail Discount

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Charlotte, NC 28211: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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