Job Description

At MAISON ALYZEE, we are a unique French Fine Pastry, French Bread Bakery & Fine Pastry Boutique expanding in the Bay Area. We offer highly refined products, warm & high quality service & experience to our Employees and Customers. Both Front & Back of the House teams “do care” and pay attention to every details. With our highly skilled pastry team, we produce most beautiful, delicate and unique French pastries or entremets, large cakes and events large cakes or smaller pieces. We also offer to our Customers a French savory menu.

We believe that MAISON ALYZEE provides a unique experience for our Customers & team members. We’re elevating the food industry by thinking from the heart-side out, owning our impact on our local communities and inventing new recipes or cakes to take quality, purity, taste, and joy for our team and customers to the next level.

We have a unique talented team in a highly professional but friendly atmosphere. Maison Alyzee s values are Humility, Respect & Sharing.

We are creators, pastry chefs, perfectionists, and French Fine Pastries connoisseurs. We believe in building a team where every member will be able to grow in their role and evolve positively.

Our products portfolio will change through the year and seasons. We’re creating, producing and sharing our Cakes, Entremets, Viennoiseries and Breads, using the freshest, purest ingredients from France, Italy or California mostly.

We are looking for our Boutique on Castro street - Mountain View - "Front of the House Associate(s) " (role cashier, barista, customer service, ...)

Key responsibilities: Customer Service : provide the best customer service in a courteous, fast and efficient manner. Accommodate all requests and special needs for guests and clients. Know how to engage with customers efficiently and act as the ambassador of Maison Alyzee. Provide all our customers with a unique experience visiting our Boutique.

Take & Prepare orders: a large variety of individual cakes, viennoiseries (croissants,...), breads and savory menu items and larger desserts/cakes. To Go & On Site. Prepare DoorDash or other vendors orders in an accurate manner.
Prepare all pre orders: prior to opening, ensure pastries and desserts are ready or prepared, and pack in advance for with quality and accuracy in mind
Drinks: Full coffee menus, teas, our famous hot chocolates, ..

Leadership: Take initiatives, Keep all your senses active and maintain constant impeccable cleanness inside and on our patio & terrace.

Collaborate : Enjoy the camaraderie and teamwork and take advantage of opportunities to broaden your scope of work: From the terrace to the back of the house: Help or lead inventory management or take ownership !

Safety : Maintain a clean and organized workspace . Follow all safety and sanitation procedures within set guidelines from OSHA, HACCP and Department of Public Health and Risk Management – and ensure your team is following guidelines as well
Other duties as assigned

Knowledge and Skills:

Experience with from retail food retail, coffee shop is a plus but not mandatory; Reliability, common sense, friendly & positive attitude, savory cooking skills is a strong plus.
Basic problem-solving skills and ability to multi-task
Sense of urgency and ability to work within a safe manner

Ability to follow all company policies in areas of attendance, safety, sanitation and safe food handling. The Front of the House team will also remains in close daily contact with our Pastry Chefs' team.

About You: We’re looking for a Front of The House Associate looking to collaborate with our team members, pastry chefs team, logistic for our (newest) Burlingame Boutique. You’re the right member for our team if:

• Your skills are top-notch and you are passionate about sharing your experience, gaining new expertise, not afraid of hard work and,
• You see Customer Service as an "art" and notice the nuances of when we serve our friends & customers with excellence, pride & when it is not: Your sense of permanent extra-mile is always here !
• You thrive in a fast-paced, ever-changing environment
• You think on your feet, collaboratively and solve problems quickly (we are all to join our efforts together !)
• You’re eager for your voice to be positively heard and want to collaborate with the team in a new endeavor. Your success is the Team's & every member of the team success !
• You’re inspired by [French] Fine Pastries, Viennoiseries, French breads , beautiful European style coffees and all our other treats !

Job Requirements

• Ability to attend a high end bakery customers,
• Ability to work on weekends and holidays
• Ability to exert well-paced mobility for up to 8 hours, including standing & walking
• Join our team members who are guest focused and demonstrate the ability to drive sales
• Leadership & cross border coaching between team members to reach the full potential of everyone & help each other positively and prepare for the next level of responsibility
• Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices
• Actively establishes open, candid and trusting professional relationships with everyone team members
• Maintains a high degree of personal integrity and inspires other team members with the same values
• Ability to support or back up the Back of House savory cook as needed
• Must be authorized to work in the United States. (Required)

Benefits

• Medical, Dental, Vision Insurance
• Sick Leave
• 401K
• Discounts
• Training on French high end fine pastry, viennoiseries
• and more !

Qualifications

• a min. of 1 to 2 years experience in food retail, preferably similar type of business
• Excellent communication skills, with ability to engage and inspire
• Outstanding time management & interpersonal skills
• Basic computer skills in Microsoft Word. Excel Proficiency in Microsoft Office is a plus

Compensation: will be based on experience

Job Types: Full-time, Part-time

Pay: From $22.50 per hour

Job Type: Full-time

Pay: From $22.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Restaurant type:

• Bakery

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Customers and Employees must follow Health department guidances & direction. We remain very prudent and attentive to all & recommend mask for protecting our team members and all stakeholders, customers.

Ability to commute/relocate:

• Mountain View, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Guest services: 1 year (Preferred)
• Barista experience: 1 year (Preferred)

Work Location: In person

• Health insurance

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