Job Description
Responsibilities
- The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team.
- These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR).
- Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care.
- Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources.
- The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities.
- Supports the healthcare team by anticipating and responding to team requests and patient needs.
Qualifications
- High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
- Successful completion of HUC post-secondary program, or HUC Certification preferred.
- Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills.
- Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting.
- Availability to work flexible hours including days, evenings, nights, weekends and holidays. Maintains certifications/licensure per work unit requirements.
Compensation Detail - $16.29 - $20.67/ hour based upon union contract
Benefits Eligible - Yes
Schedule
Part Time
Hours/Pay Period
40-56
Schedule Details
8 hour day and evening rotating shifts. Orientation will be at full time hours. This position will support the PCU and ICU departments, primarily.
Weekend Schedule
Every other weekend and holiday (weekend 1).
International Assignment
No
Job Type: Part-time
Pay: $16.29 - $20.67 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Pet insurance
- Vision insurance
Healthcare setting:
- Clinic
- Hospital
- Inpatient
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Mankato, MN 56001: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- medical environment: 1 year (Preferred)
- employee health record systems: 1 year (Preferred)
Work Location: In person