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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****
Join us—Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
The Healthcare Director Product Manager is responsible for managing the entire product lifecycle for the healthcare (health systems, hospitals, prehospital, transport, sub-acute facilities, healthcare providers, healthcare professional schools and post-graduate training programs) market products including leading go-to-market activities for initial product introduction, evaluating product performance and managing the product roadmap. Current programs include BLS, ALS, PALS, Sedation, EMR and Focused Updates.
Working with the VP Product Management, the Director leads the entire product management process ultimately delivering high-quality programs in line with market needs. Establishes, directs, and coordinates essential product activities necessary to meet or exceed goals for a specific product, product line, or product area. This includes but is not limited to working with the product management, customer service, service delivery, sales, chief medical officer and marketing teams along with external partners to establish goals and evaluate performance against those goals.
Develops and maintains relationships with liaisons and key market professional organizations, regulatory associations and accrediting bodies and leading healthcare providers and institutions to establish product requirements; create comprehensive product business requirements; work with product development to identify product development resources needs to meet product requirements; and managing the go-to-market activities with internal and external stakeholders to ensure product requirements – including quality and delivery timing – are met.
The Healthcare Director Product Manager is responsible for understanding market dynamics, technology, and industry best practices as inputs to creating industry-leading programs and services.
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):
- Responsible for defining the healthcare business requirements for all Healthcare courses. This included terminal competencies the program is targeting, target market, and value proposition.
- Manage P&L for assigned programs responsible for tracking financial performance of products and identifying market opportunities.
- Develops product positioning and value proposition and works with marketing and sales leadership on marketing and sales strategy, campaign execution, and sales training
- Leads all go-to-market activities for new resuscitation programs into the hospital market
- Works with Marketing to develop cross-functional and cross-organizational teams (internal to Red Cross and with external distribution partners) through all training program commercialization activities
- Performs market research
- Ensures discipline specific continuing education credits for programs and needed regulatory and accrediting agency approvals and recognition
- Coordinates in partnership with liaisons on memberships and/or participation in relevant professional organizations, accrediting and regulatory bodies, associations and healthcare projects/activities.
- Maintains productive and supportive relationships with regulatory/accrediting entities and key healthcare entities (e.g. healthcare systems, prehospital providers, etc…).
- Responsible for creation and management of product strategy including managing the product roadmap by incorporating customer feedback and competitive intelligence
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
- Education: Bachelor’s degree in Marketing, Business Administration, or related field required. Registered Nurse/Nurse required.
- Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required.
- Management Experience: N/A
- Healthcare educational experience. Experience overseeing educational programs and/or instructors preferred.
- 10-15 years of experience in product management or equivalent experience.
- Direct experience overseeing healthcare products or services into the healthcare market a requirement.
- Work requires professional written and verbal communication and interpersonal skills.
- Ability to simultaneously manage several projects and motivate teams under tight deadlines. Ability to participate in and facilitate group meetings.
- Basic computer skills, proficiency in MS Office programs including Word, Excel, and PowerPoint
- Demonstrated experience building and managing financial models to understand the drivers of the business.
- Ability to travel 30-50%.
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO + Holidays
- 401K with 4% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
The salary range for this position is: $115,000 - $130,000
Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.
The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit
www.redcross.org/jobs
to apply.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal
Opportunity/Affirmative
Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit
redcross.org/volunteertoday
to learn more, including our most-needed volunteer positions.
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