Help Desk Analyst Job at American business solutions inc, London, OH 43140

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Job Description

Hello

This is Sheetal urgently looking for POLYCOM CISCO help desk for LONDON OHIO location .

POSITION : POLYCOM CISCO HELP DESK

LOCATION : LONDON OHIO

ONSITE

JOB DESCRIPTION :

Video Support Specialist

Education:

Preferred Education: 4-year college degree

Years of Relevant Experience: 2 years

Key Skills:

  • Process and schedule for videoconference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.
  • Utilize Microsoft O365
  • Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network
  • Use professional written and oral communication
  • Work successfully across multiple teams
  • Provide analytical and troubleshooting support for video endpoints and fiber networks
  • Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences
  • Prefer experience with Polycom and Cisco infrastructure and endpoints
  • Provide limited audio/video support for management off-site activities
  • Maintain strict confidentiality for all videoconferencing activities
  • Report operational and technical issues to managers.

Sheetal Agarwal

American Business Solutions Inc.

8850 Whitney Drive
Lewis Center, OH 43035

Cell : 614-541-3190

Work : 614-888-2227 Ext. 4692

Fax: 888-699-8866
Mail to:sheetal@absiusa.com

Website: http://www.absi-usa.com

Job Type: Contract

Schedule:

  • 8 hour shift

Work Location: One location

Speak with the employer
+91 6145413190

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