Lao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties including Alameda and Sacramento. LFCD’s headquarter office is in Oakland, CA. It delivers programs and services from 7 locations in 35 languages. The agency provides both community development real estate facilities and a diverse array of workforce, education, and human service that directly support predominantly low-income US born high barrier families and individuals, refugees, immigrants, transitional age youth, seniors and other special populations such as individuals with disabilities.

Job Summary: LFCD is looking for a candidate to provide housing support services to the re-entry population including community outreach efforts to form community collaborations, promote the understating of the program, build relationships with funders and partners to increase the number of referrals to the program. The candidate will work closely with onsite operational staff to provide ancillary services as needed. The position duties include; outreach recruitment for potential landlords and prepare tenants to place in subsidized housing, case plan & case management, program exit plan for permanent housing, provide ongoing support to these individuals, follow up and retention services. This position will directly report to the Program Coordinator.

Roles and Responsibilities:

• Conduct all program’s intake eligibilities, verification, obtain all required documents, orientation, assessments, workshops, and peer support coach.
• Build confidence, readiness and emotional health of participants to address barriers towards stabilizing life and work situations.
• Create individual personal goal plan, housing plan, savings plan; conduct one-on-one or group peer support coaching, financial coaching; assist participants to reach their personal goal, saving goals, and to move from transitional housing to permanence housing.
• Assist clients with providing resources and referral assistance including mental health counseling, substance abuse counseling, legal assistance, and social adjustment assistance.
• Establish and maintain relationships with other services providers including banks, credit unions, OHA, landlords, and others housing program providers. Provide landlords orientations on the project value, goals with target population profile, written agreements, and other technical supports to cultivate, build trust, and maintain business relationship with funders, subcontractor partners, landlords and other community service providers.
• Create and manage landlords’ directory for affordable permanent housing placement and support to program’s clients with their need. Recruit, interview and negotiate with landlords to assist clients find permanent, affordable housing.
  
• Maintain all programs related documents for monitoring and compliance with federal, state, and local regulations under the project’s requirements.
• Represent LFCD and attend monthly meeting as needed, participate in case conference/ reentry partners meeting, and housing fair event. Maintain case records/ statistics for program reports.
• Work closely with the individual clients for their program outcomes and provide a follow up service till successfully existed from the program, and team work with the team.
• Be able to travel to other Lao Family offices such as Oakland, San Pablo, and Sacramento for training, meetings, and other assigned tasks; attend relevant meetings, training and workshops as needed; may be required to work outside of core operating hours.
• Be a team player in the San Pablo office; work collaboratively with the staff to be present in the office and be available to greet and help walk-in clients.
• Be knowledgeable of the agency’s mission, vision, core values, and strategic plan. Join different agency initiatives to improve program and service quality and to help accomplish the agency strategic plan’s goals and objectives.
• Other duties as assigned.

Requirements and Qualifications:

• Bachelor’s degree in social work, psychology, or related field AND a minimum of 1-2 years of experience in similar role OR at least 4+ years of experience in similar role. Bilingual and bicultural in any languages/cultures are highly desired.
• Well-versed in the services offered to those with low and moderate incomes.
• Strong project management and detailed oriented skills to develop, implement and follow a work plan, assess and address risks, needs, staying on task to complete work due, and produce outcomes.
• Excellent written and spoken communication skills, including making group presentations and facilitating workshops.
• Proficient computer skills in MS Word, Excel, Power Point, database management, and different web browsers.
• Must be enthusiastic, client-centered, creative, dedicated, organized, and motivated to work with low-income, people with multiple barriers to employment, diverse ethnic and social backgrounds.
• Ability to work effectively under pressure, time management, and able to work well as a team with other staff members and other agencies' staff.
• Able to travel to meet with service providers and clients; ability to work independently as well as part of a team; must have a flexible schedule on some evenings and weekends.
• Must have a valid California Driver License, clean DMV record and proof of current auto insurance and registration and must pass a background check.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and work on the computer; use hands to handle or feel and talk or hear; moving objects up to 25 pounds.

Compensation:

The salary is based on experience and education, along with a comprehensive benefits package including health plan/vision, dental, paid vacations, holidays, sick leave, and employer contributed pension/group life insurance.

To Apply: Submit your cover letter and resume. This position is open until filled and may be closed at any time.

Lao Family Community Development Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age (over 40), disability status, protected veteran status or any other characteristic protected by law. LFCD is compliant with the Fair Chance to Compete for Jobs Act of 2019 and the Americans with Disabilities Act of 1990 (ADA).