Intake Triager Job at AmeriPharma, Orange, CA 92868

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Job Description

Monday - Friday ( in - Person Position )


8:00am - 4:30pm


AmeriPharma - Orange, CA


Are you highly organized and passionate? Do you enjoy maximizing your experience and would like to be a part of fast-growing company where your opinions and ideas are being heard and you are able to make an impact? We are seeking someone who has the experience, vision, and passion to contribute to our culture and deliver extraordinary results. If this describes you, we’d love to have you join our expanding team!


Why Join Us?


We are a growing company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.


About Us


In 2006, AmeriPharma was founded on a vision that challenged pharmacy standards: a community pharmacy that delivers reliable service, personal-attention, confidence, and convenience to the community without sacrificing functionality and efficiency.


At the heart of the pharmacy lies the core idea of innovating current practices, utilizing the right state-of-the-art technology. From intake to delivery and from billing to reporting, AmeriPharma relies on the latest technology, automation, research, software, and processes to maximize operational efficiency, reduce costs to clients, and maintain personal accountability.


Currently, AmeriPharma operates four divisions in 22 states and U.S. territories: AmeriPharma Specialty Care; AmeriPharma Infusion Center, and MedBox. The mission for each division is simple: to provide excellent pharmacy services and enhance patient quality of life. AmeriPharma leads the industry by example, striving towards efficiency, innovation, precision, and higher level of pharmacy care.


ROLE AND RESPONSIBILITIES


The Intake Triager is responsible for triaging calls into the pharmacy, answering intake inquiries, and
triaging incoming faxes to the Intake Department. The incumbent will report to the Intake Supervisor.


ESSENTIAL FUNCTIONS

  • Answer calls/triage caller and or transfer to correct department
  • RX Transfers (prescription transfers out to other pharmacies)
  • Data Entry
  • Create new patient profile
  • Complete patient demographic/order tabs
  • Assign related medication referral information
  • Assign to Intake Coordinator to process
  • Answer Intake department emails/inquires
  • Request/Follow up on missing clinical documents needed to complete Intake referral process
  • Create/Edit New Physician profiles, verify contact information, obtain NPI #
  • Triage - Ameripharma Incoming Fax
  • Review each fax, assign to the current patient profile, and notify all related departments
    needed
  • Manage/Update/Edit - Intake New Referral Excel
  • Intake back up support whenever needed


SKILLS REQUIREMENTS

  • Excellent customer service skill
  • Solid communication skills
  • Office Experience
  • Microsoft office proficiency


EDUCATION REQUIREMENTS


High School Diploma or equivalency


PREFERRED SKILLS AND EDUCATION


Specialty Pharmacy experience preferred


EEO


Physical Activities: The following physical activities described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions
and expectations.


The above statements are intended to describe the work being performed by people assigned to this
job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The
duties and responsibilities of this position are subject to change and other duties may be assigned or
removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO
employer. All qualified applicants will receive consideration for employment without regard to race,
sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on
the basis of disability.


If you are an individual with a disability and require a reasonable accommodation to complete any part
of the application process, or are limited in the ability or unable to access or use this online application
process and need an alternative method for applying,

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