Job Snapshot

• Employee Type:
  

  Full-Time
• Location:
  

  Homerville, GA
• Job Type:
  

  Information Technology
• Experience:
  

  Not Specified
• Date Posted:
  

  5/12/2023

Job Description

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing large and small metal, plastic, fiber and hybrid packaging worldwide to companies in industries from food, beverage, personal care and pharmaceuticals to chemicals, petrochemicals, agrochemicals and paints. Bringing together the very best of its four legacy companies— BWAY, MAUSER Group, NCG and ICS—Mauser Packaging Solutions offers its customers true sustainability at scale.

Position Overview

At Mauser Packaging Solutions, we pride ourselves on continuous evolution. The driving force behind constant business growth is the presence of skilled and dedicated IT personnel within Global IT.

We are looking for a motivated computer technician to manage, monitor, and repair our computer systems. In this role, you will be required to diagnose and repair problems, install software patches and upgrades, manage data security, and ensure that our computer systems are optimized and run efficiently.

To be successful as a computer technician, you should possess excellent problem-solving and critical thinking skills, extensive technical knowledge, and good task management abilities. A top-notch computer technician should be able to optimize systems' efficiency, improve network security, provide timely technical support, and introduce new technology to the organization.

Responsibilities

• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Traveling to the client’s location or connecting via a remote link.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training in computer operation and management.
• Completing job reports and ordering supplies.

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Requirements

• Skills and Qualifications

  • At least 3 years of experience of studies, computer related work or in a similar role.
  • Proven work experience as a desktop support engineer or support technician.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection systems.
  • Ability to solve complex hardware and software issues.
  • Ability to travel and work after hours when necessary.
  • Excellent interpersonal skills.
  • Good written and verbal communication skills.

  Hours and Location

  • Approximately 40 hours per week on average (flexible)
  • Weekend work not required
  • Homerville, GA manufacturing facility