Job Description
Overview:
Does helping your coworkers succeed fill your battery?
We at Fairview Health Services are looking for a Patient Registration Lead to join Maplewood Specialty Clinic in Maplewood, Minnesota. This role is approved for
80 hours every two weeks, and is benefit eligible. To learn more about the benefits we offer at Fairview including medical, dental insurance, PTO, 401k/403B, click here!
Responsibilities/Job Description:
The working lead serves as the “go to” person to assist with communication, coordinate and provide training, orientation, and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies, and reports departmental areas of concern to clinic supervisor. Fosters and promotes a collaborative and effective team environment. Completes sophisticated and/or high-level project work but is not a substitute for team member thinking and initiative.
- Coordinates daily activities of work team to ensure patient needs are met.
- Responds to and helps resolve operation issues, including provider issues.
- Coordinates staff orientation and training.
- Promotes team environment within department, other site departments and other clinics.
Qualifications:
Preferred
Education
Experience
- Two to three years of experience in functional area is preferred.
License/Certification/Registration
- Excellent customer service, public relations and communication skills.
- Ability to prioritize and work with a fluctuation in workload while working independently.
- Ability to adapt to change and engage in ongoing process improvement.
- Flexibility to work at other sites (as needed) is encourages.