Medical Office Assistant Job at Family Health Centers of San Diego, San Diego, CA 92102

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Job Description

Impact Lives, Impact Community
Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.
General Job Description
Under the supervision of the Manager, Medical Staff Office, provides administrative support and project facilitation to achieve agency goals and objectives.
Job Roles
  • Participates in credentialing, privileging, and provider enrollment.
  • Provides/ensures staff receive all new hire and annual trainings on time.
  • Attends meetings/community functions as requested.
  • Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.
  • Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
  • Performs other duties as assigned.
  • Prioritize work consistent with CEO Medical Director goals, consulting appropriate parties, preparing, drafts of projects and reworking as needed. Provides careful follow-through on project - releases and insures successful implementations.
Education/Certifications/Licenses/Registrations
  • Ability and means to travel as needed in a timely manner within San Diego County. DRIVER REQUIREMENTS: Requires an active Class C California driver's license, proof of liability insurance at $100,000, on vehicle used. No more than 2 points in past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony Driving within 5 years. No license revocation in 7 years.
  • At least 4 years progressively responsible administrative support experience required, preferably in the medical/health-related field.
  • Bachelor’s degree in Business Administration, Healthcare Administration or related field required.
  • Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.

Experience/Specialized skills (including Language)
  • Ability to identify and adapt to changing priorities and able to delegate tasks for optimum efficiency.
  • Basic computer literacy (i.e., use system to manage and schedule appointments, access electronic medical record information).
  • Intermediate written and verbal communication skills.

Physical Requirements/Working Environment
Bending (neck): OCCASIONALLY (1 - 3 HRS)
Bending (waist): RARELY (0-1 HRS)
Carrying 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)
Carrying 11 - 25 lbs: RARELY (0-1 HRS)
Carrying 25 - 50 lbs: NEVER
Carrying 51 - 75 lbs: NEVER
Carrying 75 lbs: NEVER
Climbing (ladder): NEVER
Climbing (stairs): RARELY (0-1 HRS)
Driving: To drive from one clinic or another, or in the community: INCIDENTAL DRIVING (LESS THAN 3 DAYS/WEEK)
Exposure to blood borne pathogens and biohazards: NO
Exposure to dust, gas, fumes, or chemicals: OFFICE SUPPLIES
Fine manipulation: FREQUENTLY (3 - 6 HRS)
Kneeling: NEVER
Lifting 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)
Lifting 11 - 25 lbs: RARELY (0-1 HRS)
Lifting 25 - 50 lbs: NEVER
Lifting 51 - 75 lbs: NEVER
Lifting over 75 lbs: NEVER
Power Grasping: RARELY (0-1 HRS)
Pulling 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)
Pulling 11 - 25 lbs: RARELY (0-1 HRS)
Pulling 25 - 50 lbs: NEVER
Pulling 51 - 75 lbs: NEVER
Pulling over 75 lbs: NEVER
Pushing 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)
Pushing 11 - 25 lbs: RARELY (0-1 HRS)
Pushing 25 - 50 lbs: NEVER
Pushing 51 - 75 lbs: NEVER
Pushing over 75 lbs: NEVER
Reaching (above shoulder level): RARELY (0-1 HRS)
Reaching (below shoulder level): RARELY (0-1 HRS)
Repetitive use of hand: FREQUENTLY (3 - 6 HRS)
Simple Grasping: FREQUENTLY (3 - 6 HRS)
Sitting: CONSTANTLY (6+ HRS)
Standing: OCCASIONALLY (1 - 3 HRS)
Twisting: NEVER
Use of Personal Protective Equipment: NO
Walking: FREQUENTLY (3 - 6 HRS)
Working around equipment and machinery: Office Equipment
Ages of Patients Served: N/A
In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.
64,480.00 - 85,973.33
If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here:
FHCSD Wellness – Employee Hub (gobenefits.net)

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