Fedcap, Inc., a Fedcap program, in New York, NY is calling all customer service experts to apply to join our vocational rehabilitation team as a part-time Nonprofit Program Specialist - Community Coach!

WHY YOU SHOULD JOIN OUR CUSTOMER SERVICE TEAM

We are an established company that wants the best for our team. We pay our part-time Nonprofit Program Specialist - Community Coach a competitive wage. Our vocational rehabilitation team also enjoys great benefits, including medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 403(b) plan, an employee assistance program, a future mom's program, and life insurance. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading about this vocational rehabilitation position!

ABOUT FEDCAP, INC.

Launched as part of The Fedcap Group in 2018, Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment to become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational or employer-based training, job placement, and post-placement support. We provide a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being.

We are committed to making sustainable, high-outcome, and life-changing differences for the individuals and families we serve. Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

ARE YOU A GOOD FIT?

Ask yourself: Do you have excellent verbal and written communication skills? Can you handle confidential information with discretion? Are you highly organized and attentive to detail? Do you collaborate well with others? Can you maintain a positive and professional attitude? If so, please consider applying for this Nonprofit Program Specialist - Community Coach position today!

YOUR LIFE AS A NONPROFIT PROGRAM SPECIALIST - COMMUNITY COACH

This part-time vocational rehabilitation position in human services works during the day.

As a part-time Nonprofit Program Specialist - Community Coach with our customer service team, you serve as a liaison and motivator by building community knowledge of our Jobs-Plus program. You attend community events and resident meetings as a representative of our program to promote engagement and gather referrals. Through one-on-one meetings with residents, you ensure our program maintains a good reputation. You also assist our career development specialists and the assistant director with the development of a network of community partnerships.

Additionally, you perform outreach activities within the service area as assigned by our assistant director. Using your exceptional customer service skills, you serve as the liaison between residents and our Jobs-Plus program staff. You also help with planning community workshops and fundraising events as well as updating and maintaining geographical referral lists. As needed, you facilitate communication with community partners and help members navigate intake processes with external providers. Being able to help other people brings you great satisfaction, which encourages you to put forth your best effort each day!

WHAT WE NEED FROM YOU

• High school diploma or equivalent
• 2+ years of work experience
• Experience in maintaining a social media presence
• Ability to work with diverse groups of people
• Verified resident of housing developments in service area
• Enrolled in JP or the ability to enroll upon hire
• Covid-19 vaccination

Experience working with community agents or service providers is preferred, but multiple factors will be taken into consideration. If you can meet these requirements and perform this part-time customer service job as described above, we would be happy to have you as part of our vocational rehabilitation team!

Location: 10017