Operations Supervisor Job at City of Beaverton, Beaverton, OR

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Job Description

The Position


Beaverton Municipal Court is hiring a Court Operations Supervisor to help oversee daily operations of one of the busiest municipal courts in the State of Oregon. If you have experience in court or legal settings, thrive in a fast-paced workplace where no two days are alike, and are a skilled leader, please apply!

The Court Operations Supervisor is part of a three-person leadership team (a Court Administrator and two Supervisors) that provides day-to-day support for the Court’s employees and operations. Beaverton Municipal Court and its staff process approximately 3,000 misdemeanors and 60,000 violations each year. A typical week for a supervisor will include training staff, one-on-one meetings or coaching with employees, filling in for an absence in the courtroom, preparing budget or billing documents, working with a customer in person or on the phone to answer a tricky question or meet a complicated need, or coordinating with other city departments, including Police and the City Attorney’s Office.

Our ideal candidate:


  • Has excellent organizational skills and can keep track of changing daily priorities in a busy environment.
  • Can remain cool under pressure and provide support to staff and customers when emotions run high.
  • Has experience in a court or another legal setting, and is excited to learn the ins and outs of Beaverton’s Municipal Court.
  • Is skilled at managing sensitive and confidential information.
  • Has experience supervising or managing employees, and is a collaborative leader who shows flexibility and creativity in problem-solving.
  • Communicates thoughtfully and skillfully with people from a wide variety of backgrounds and experiences.
This is a full-time, exempt, Management 2 (M2) position. Due to the operational nature of this position, the Court Operations Supervisor is expected to work primarily in-person at the Court, Monday-Friday. There is one vacancy.

Please click APPLY to submit your application via the City of Beaverton’s online portal. You will need to fill out your work history and respond to several supplemental questions. Please include all related work history and other experience in the "work," "education," and "additional information" sections of your application.

Responsibilities

  • Supervise the operations of Beaverton Municipal Court, to ensure the goals and objectives of the city and Municipal Court are met.
  • Plan, assign, monitor, review and evaluate the work of Court operations staff, including hiring, training, coaching, performance evaluations, and scheduling.
  • Interpret and explain policies and procedures to Court and city staff and the public. Respond to complaints and to unusual or complex requests for information. Handle confidential and sensitive information on a regular basis.
  • Perform highly technical or specialized functions, including financial transactions, research of cases, preparing orders for judges, and court clerk functions as necessary.
  • Assist in preparing and monitoring the Municipal Court’s budget by compiling, projecting, and analyzing data. Review expenditures and research and reconcile variances.
  • Advise Court Administrator of the capabilities, performance, and needs of the operations unit; participate in special projects or studies as assigned.
  • Perform Court Support Specialist 2 and 3 duties as needed.
  • Model and coach employees on excellent internal and external customer service. Promote professional and courteous behavior with a creative approach to problem resolution that creates a positive experience for the customer.
  • Perform the full functions of the role and position with integrity and respect for city policies and relevant law.
  • Additional duties as outlined in the Court Operations Supervisor class specification.

Qualifications

Minimum Qualifications:


  • High school diploma or GED, and
  • 5 years’ increasingly responsible administrative support experience in a court or legal setting, including
  • 1 year in a lead or supervisor role; or
  • An equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
Licensing and special requirements
  • Incumbent may be required to maintain a valid driver's license acceptable in the State of Oregon, including the ability to meet the city's driving standards, or an acceptable alternative means of transportation to attend work and meetings. If position requires driving a city vehicle for job-related purposes, a valid driver’s license will be required.
  • Criminal Justice Information Services (CJIS) fingerprints must be completed and cleared prior to start date. Testing must occur within 30 days of hire to receive the CJIS certification. A passing score is 70%.
  • Ability to acquire Law Enforcement Data System (LEDS) certification within 30 days of hire.
  • Ability to satisfy the requirements of a pre-employment drug screen.
The City of Beaverton is committed to supporting a culture of accountability, equity and inclusion for all, especially marginalized groups. We pledge to continue the ongoing, difficult and essential work needed to address institutional racism and historical inequities in all forms.

Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and people of color, persons with disabilities, generational groups, persons who speak many languages and are of diverse national origins.

Studies have shown that many candidates, especially women, are less likely to apply for a job if they do not believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.

Compensation

Wage range: $5,951.44 - $7,974.37 monthly
Starting rate will be determined depending on relevant work experience as outlined in the Equal Pay Act. New hires who meet minimum requirements will start at step one. Higher steps may be offered to those who have additional years of directly related experience to the position within the posted wage range.

Total compensation package and benefits
In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.

The city pays the full retirement contribution to PERS including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; and offers excellent health, dental, vision and life insurance coverage.


City of Beaverton Compensation Summary

Gross cash compensation

Starting step
Step 1
Step 4
Step 7

Yearly salary
$71,417.28
$82,682.40
$95,692.44

Estimated benefits paid by the city - Non-cash compensation

Public Employees Retirement System fully-paid contributions for employee
$3,749.41
$4,340.83
$5,023.85

Medical & Dental - Max City contributions for employee +1 (dollar value)
$22,775.76
$22,775.76
$22,775.76

Health Reimbursement Account (HRA) VEBA; 3% contribution
$2,142.52
$2,480.47
$2,870.77

No-cost TriMet public transportation pass (dollar value)
$1,200.00
$1,200.00
$1,200.00

Total estimated non-cash compensation/benefits
$29,867.69
$30,797.06
$31,870.39

Total salary and estimated non-cash compensation value
$101,284.97
$113,479.46
$127,562.83


Additional benefits include excellent paid time off (PTO) accrual, PTO cash out options, wellness programs and incentives, a Health Reimbursement Account (HRA) VEBA with 3% employer contributions, an Employee Assistance Program (EAP) and bilingual pay premiums.

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