Ortho Front Desk Coordinator (Powers) Job at MB2 HR, Colorado Springs, CO

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Job Description

Powers Dental affiliate office, Suter Orthodontics, has an opening for an Ortho Front Desk Coordinator in Colorado Springs, CO. High level ortho front office experience is a MUST for this position! Prior management or team lead experience is a plus. We are looking for someone to drive patient experience and growth with professionalism, polish, and enthusiasm. Do you want to work for a team of caring, experienced, and supportive professionals? Apply with us today! We offer all this and a compensation package that includes medical/dental/vision insurance plans, PTO and 401k.

Responsibilities
  • Greet and check in patients in a friendly manner
  • Maintain a full schedule of patients daily
  • Assist patients with understanding and accepting their clinical diagnosis
  • Calculate fees for orthodontic treatment
  • Coordinate financial agreements for the patient's financial responsibility of dental treatment
  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
  • Support the front desk staff members by fulfilling patient care responsibilities
  • Check and respond to voicemails and emails left for the office
  • Assist with other office duties as requested or needed

Qualifications
  • Prior ortho front office experience required
  • Management/team lead experience is a plus
  • Highly effective verbal and communication skills
  • Excellent customer service skills
  • Professionalism in all aspects of the job
  • Strong interpersonal and relationship-building skills
  • Ability to multi-task and work in a fast-paced environment
Salary Range: $24 - $27 per hour, depending on experience

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