Job Description
Powers Dental affiliate office, Suter Orthodontics, has an opening for an Ortho Front Desk Coordinator in Colorado Springs, CO. High level ortho front office experience is a MUST for this position! Prior management or team lead experience is a plus. We are looking for someone to drive patient experience and growth with professionalism, polish, and enthusiasm. Do you want to work for a team of caring, experienced, and supportive professionals? Apply with us today! We offer all this and a compensation package that includes medical/dental/vision insurance plans, PTO and 401k.
Responsibilities
- Greet and check in patients in a friendly manner
- Maintain a full schedule of patients daily
- Assist patients with understanding and accepting their clinical diagnosis
- Calculate fees for orthodontic treatment
- Coordinate financial agreements for the patient's financial responsibility of dental treatment
- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Support the front desk staff members by fulfilling patient care responsibilities
- Check and respond to voicemails and emails left for the office
- Assist with other office duties as requested or needed
Qualifications
- Prior ortho front office experience required
- Management/team lead experience is a plus
- Highly effective verbal and communication skills
- Excellent customer service skills
- Professionalism in all aspects of the job
- Strong interpersonal and relationship-building skills
- Ability to multi-task and work in a fast-paced environment
Salary Range: $24 - $27 per hour, depending on experience