HIRING IMMEDIATELY

Sunstates Security has an immediate opening for a talented and motivated Security Account Manager. The primary scope of the Security Account Manager is to manage the day-to-day operations of an assigned account, including hiring, training, disciplining, and terminating staff. The Account Manager will build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Responsibilities will also include overseeing the maintenance of weekly operating schedules and the completion of payroll for assigned security personnel, as well as providing after-hour emergency response as required.

In addition to a base salary of up to $75,000, this position offers an annual performance bonus, full medical, dental, and vision insurance coverage, a 401k matching plan, generous PTO, tuition assistance, and more!

ESSENTIAL DUTIES & RESPONSIBILITIES:

The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers. The Security Account Manager will assist in the administration of the assigned client location by:

• Coordinate, implement, oversee, and continually refine an integrated Campus Safety Department for the client community by developing a positive relationship with all segments of the campus community while enforcing client rules and local, state, and federal laws. Maintain Campus Safety and Security standard operating procedures.
• Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development, and support.
• Ensure the client site is provided with high-quality security services to protect people and property.
• Build, improve, and maintain effective relationships with both clients and employees
• Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
• Administer first aid when needed
• Act as a Campus Security Authority
• Assist with Crisis Drills and Planning
• Respond to and investigate a variety of incidents including accidents, altercations, emergencies, active threats, fire or intrusion alarms, and other general disturbances following emergency response procedures
• Assist in the execution of emergency response such as building evacuation, crowd and traffic control, and de-escalation of volatile situations
• Carrying out audits in accordance with the Quality Assurance program.

PHYSICAL DEMANDS:

• The physical demands described here represent those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to see, talk or hear. The employee frequently is required to stand; walk; sit; reach with hands and arms; and stoop, kneel, or crouch. The employee must lift and/or move up to 50 pounds or more.

REQUIREMENTS:

• Two plus years of previous management experience is required.
• Applicants must be able to carry out all tasks with high attention to detail in a timely and accurate manner,
• Applicants must have excellent customer service, good communication skills and a professional appearance.
• The position can work a combination of 1st, 2nd, and 3rd shift, but will primarily be work 1st shift (8am -5pm).
• Candidates must be willing to work holidays and weekends.
• Candidates must be willing to work in all weather conditions and able to work proficiently unsupervised.
• Candidates must be capable of standing and/or walking for long periods of time and distance.
• All applicants must have a clean background and be able to pass a pre-employment evaluation as well as random drug screens. Sun123

Join one of the fastest-growing and largest privately-held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while being recognized by Forbes as one of America’s Best Employers in 2021 and 2022.

At Sunstates Security, we're committed to hiring, developing and retaining a diverse and exceptionally qualified workforce. As a result, our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it.

We work hard to recruit and to retain the best and the brightest people for each client and every site location. We instill in our employees the Sunstates promise to provide a safe, disciplined and friendly work environment with an opportunity for career advancement.

If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by the Regional Manager) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!