Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support plan membership growth, member education, and health plan awareness within the dual eligible/Medicare and Medicaid population. Develops and maintains a favorable relationship with the surrounding community organizations. Maintains Medicare and Medicaid marketing guideline compliance with the appropriate state’s laws and regulations. Coordinates event logistics including reserving space, catering, communication, distributing materials, facilities support and coordination with marketing to support proper advertisement of events. Ensures adequate collateral materials are available to participants in any member education or member seminar as appropriate. The job requires collaboration across the organization, including care management, operations, member services, and provider relations. The role is also responsible for collaboration across external partners such as physicians, faith-based organizations and community groups.
Pay Range
The typical pay range for this role is:
Minimum: 19.50
Maximum: 40.10
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
jobs.CVSHealth.com/benefits
Required Qualifications
- 3-5 years of experience in event planning/community outreach
- 3-5 years customer service experience.
- 3-5 years Medicare preferred
- Must be located in NJ
- Demonstrated relationship management skills; capacity to quickly build and maintain credible relationships at varying levels externally and within the organization simultaneously.
- Strong organization skills, creativity and member focused approach.
- Ability to generate agenda topics, engage appropriate subject matter experts and facilitate council meetings inclusive of members, providers, and state regulators
- Strong interpersonal, communication and presentation skills
- Comprehensive knowledge of Microsoft software applications
- Independent and strategic thinker
Minimal overnight travel may be required
Valid driver’s license in good standing and access to a reliable vehicle required.
Ability to work independently and travel alone.
Preferred Qualifications
Health Licensure Highly preferred
Demonstrated written and verbal communication skills. Able to present information to various audiences.
Previous experience working with the Medicaid or Medicare population preferred.
Bilingual preferred
Must be able to work a flexible schedule including weekends and off-shifts as required.
Sales Experience
Education
High School Diploma or equivalent. Bachelor’s degree preferred
Cultural Competency training experience preferred
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.