Job Summary

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the direction of the Manager, CES Planning, the incumbent will support the work of the Los Angeles Homeless Services Authority (LAHSA) which serves as the lead for the Coordinated Entry System (CES) for Los Angeles County. The incumbent will provide support for the planning activities relative to ongoing implementation and refinement of CES.

Essential Job Functions

• Support strategic planning functions for Adult, Family, and Youth population systems.
• In partnership with the Implementation and Improvement Division, track implementation of work plans.
• In partnership with division and department leadership, support the monthly planning cycle for CES Policy Council meetings, contributing to agenda creation and partnering with the Policy Unit to draft system policies. Present to CES Policy Council as necessary.
• Support Guidance Development Process, including helping to facilitate Guidance Development Workgroups and partnering with relevant component departments to draft system guidance for approval and implementation.
• Participate in communication strategy to various levels of system partners to support system changes. Help ensure that LAHSA staff tasked with supporting community messaging are equipped with up-to-date messaging.
• Participate in the various tables where CES planning and decision-making with key system partners occurs.
• Perform other related duties as required.

Knowledge, Skills & Abilities

• Demonstrated commitment to LAHSA’s core mission, values, and programs.
• In depth knowledge of and experience working in the Coordinated Entry System for all populations and other systems and programs that impact people experiencing homelessness
• Creative problem solver who is able to think flexibility and strategically to solve complex challenges.
• Systems’ thinker who can anticipate system needs and understand the way proposed system change will impact other parts of the system.
• Coordinating meetings with a wide range of stakeholders
• Creating and organizing documentation, policies and procedures
• Producing written copy for websites and other promotional purposes
• Supporting multiple tasks and/or projects simultaneously
• Developing and revising written materials
• High-level utilization of Microsoft Office: Outlook, Word, Excel, PowerPoint, Visio, OneNote, and SharePoint
• Relationship management
• Staying calm and collected in high pressure situations.
• Strong written and oral communication skills, including the ability to simplify complex ideas into easily communicated key points.
• Organizational skills with the ability to work independently and proactively while balancing multiple priorities.
• Strong relationship building and networking skills.

Training & Experience

• Proven professional experience and educational background.

Schedule:

• The Executive Director or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA business.

Appointments are typically made between the minimum and the midpoint of the range, depending on factors such as experience, education, skills relevant to the role, and internal equity.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.org .

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Medical plans are administered through ADP Total Source. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Total Source. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP TotalSource. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP TotalSource. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 5% of the employee’s salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Executive Director, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee’s initial date of hire.

• Less than five (5) years of employment, eighty (80) hours per year.
• Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.
• More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment. This vacation accrual is capped at twenty (20) workdays per year

Maximum accrual of vacation leave is 200 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:


In addition to the above holidays, full-time regular employees who have completed their 1-year introductory period are entitled to two (2) “Floating Holidays” during the calendar year.


Updated 08/01/2022