Regional Manager Job at Tripalink, Los Angeles, CA

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Job Description

About Us: Founded in 2016, Tripalink is a technology-driven residential brand specializing in co-living and standard apartments tailored for students and working professionals. It delivers a high-quality, economical, and engaging living experience through attentive services and an all-in-one technology platform that centers around the customer. As an important component of improving renters’ journey, Tripalink launched an App that allows renters to search for apartments, e-sign the lease agreement, manage their home including paying rent, requesting maintenance and cleaning, call community shuttles, use community perks, and sign up for various events etc. With ever-evolving physical living products and technology-empowered operations, Tripalink can provide the best living experience for its target renters. The company currently manages about 6,000 bed spaces in Los Angeles, Irvine, Seattle, Philadelphia, Pittsburgh, Tucson, Austin, Chicago, San Francisco, and Berkeley.

Carries out the Company’s strategies related to property management operations by supporting and leading the team members on the assigned portfolio of properties, and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives.

Responsibilities

  • Assists in developing the annual budget(s) for the properties comprising the assigned portfolio, and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the accounting team, Directors, client/owner, and others to address and resolve gaps in the financial performance of the portfolio.
  • Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
  • Provides leadership to the team of property and leasing managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices. Oversees the appropriate and adequate staffing at each community and assists HR with the acquisition, development, and management of community team members.
  • Promotes client satisfaction and retention through timely reporting and on-going communication about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests.
  • Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
  • Ensures that the appearance and physical aspects of the properties meet the Company’s and owner’s established standards through routine site and safety inspections, and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
  • Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members.
  • Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
The base compensation rate will vary based on education, experience, skills, and geographic location, as applicable.
Tripalink seeks to attract, recruit, advance and retain top talent. Tripalink’s compensation strategy is tailored to appropriately reward the skills and experience that a team member will bring to the company.

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

What We Provide:
  • Excellent Working Environment: Energetic, Ambitious, Passionate
  • Great Team Experience
  • Regular Team Building Activities
  • Free Community Event Entrance
  • Leadership Cultivation & Individual Development
  • Networking & Resources from External Partners
  • Opportunities of Rotation Among Departments & Locations

Diversity & Inclusion at Tripalink
Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Note on Pay Transparency:
Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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