Our Retail Sales Technician role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

Asurion Tech Repair & Solutions retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.

Don’t miss this chance to be part of something big at our retail stores.

• Gain new skills and certifications.
• Provide great customer service experiences.
• Bring your ideas to leaders.
• Receive unlimited monthly bonuses for great sales!

Here’s what you’ll bring to the team:

• 1+ years of customer service/retail sales experience
• 6+ months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office

As a retail technician, here’s what you can expect to do:

• Provide technical expertise, troubleshoot and repair customer electronic devices
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Achieve sales goals
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs/processes and provide feedback
• Self-manage and set priorities
• Multi-task in a fast/retail environment
• Contribute & support in market, based on needs of the business and store locations

We take care of you (benefits/perks):

• Ongoing training to grow your skills
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests
• Skills development and hands-on training
• And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health