Our Retail Technician role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.
Asurion Tech Repair & Solutions retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.
Starting Pay – $15 per hour + uncapped sales & repair commission potential
· Average commission potential of $250/month & Top commission potential of $2,000/month, based on performance
Don’t miss this chance to be part of something big at our retail stores.
· Gain new skills and certifications.
· Provide great customer service experiences.
· Bring your ideas to leaders.
· Receive unlimited monthly bonuses for great sales!
Here’s what you’ll bring to the team:
· 1+ years of customer service/retail sales experience (preferred)
· 6+ months of experience with product service support or electronics troubleshooting (preferred)
· Basic knowledge of mobile devices and operating systems
· Ability to work a flexible retail schedule
· A passing background check (criminal and drug test)
· Basic knowledge of Microsoft Office
As a retail technician, here’s what you can expect to do:
· Be the face of Asurion and deliver award-winning, personalized customer experiences
· Provide technical expertise, troubleshoot and repair customer electronic devices
· Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
· Achieve sales goals
· Manage inventory
· Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
· Partner with cross-functional teams to deliver programs/processes and provide feedback
· Self-manage and set priorities
· Multi-task in a fast/retail environment
· Contribute & support in market, based on needs of the business and store locations
We take care of you (benefits/perks):
· Ongoing training to grow your skills
· Competitive hourly pay and benefits
· Career growth opportunities based on your interests
· Skills development and hands-on training
· And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health
Job Type: Full-time
Benefits:
Shift:
Weekly day range:
Work Location: In person
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