Job Description

Our Retail Technician role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

Asurion Tech Repair & Solutions retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.

Starting Pay – $15 per hour + uncapped sales & repair commission potential

· Average commission potential of $250/month & Top commission potential of $2,000/month, based on performance

Don’t miss this chance to be part of something big at our retail stores.

· Gain new skills and certifications.

· Provide great customer service experiences.

· Bring your ideas to leaders.

· Receive unlimited monthly bonuses for great sales!

Here’s what you’ll bring to the team:

· 1+ years of customer service/retail sales experience (preferred)

· 6+ months of experience with product service support or electronics troubleshooting (preferred)

· Basic knowledge of mobile devices and operating systems

· Ability to work a flexible retail schedule

· A passing background check (criminal and drug test)

· Basic knowledge of Microsoft Office

As a retail technician, here’s what you can expect to do:

· Be the face of Asurion and deliver award-winning, personalized customer experiences

· Provide technical expertise, troubleshoot and repair customer electronic devices

· Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)

· Achieve sales goals

· Manage inventory

· Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)

· Partner with cross-functional teams to deliver programs/processes and provide feedback

· Self-manage and set priorities

· Multi-task in a fast/retail environment

· Contribute & support in market, based on needs of the business and store locations

We take care of you (benefits/perks):

· Ongoing training to grow your skills

· Competitive hourly pay and benefits

· Career growth opportunities based on your interests

· Skills development and hands-on training

· And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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