Security Operations Manager Job at Sunstates Security, San Jose, CA 95113

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Job Description

Security Operations Manager


Hiring Immediately

Sunstates Security has an immediate opening for a talented and motivated Security Operations Manager in the San Jose, CA area. The Security Operations Manager is responsible for the daily functioning of a contract site including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.*

This position offers a compensation package worth over $95,000*

  • Full compensation package includes:
  • Annual salary
  • Monthly vehicle allowance - paid monthly - plus mileage (paid at current IRS rate)
  • Annual performance-based bonus potential (10% of base salary)
  • Full medical, dental & vision insurance coverage

Additional benefits include free life insurance coverage, a 401k plan with company match, generous PTO allowance, tuition assistance, and more!

  • Local candidates only as this role must be available to visit client sites in the region.



The Security Operations Manager will assist in the administration of the region by:

  • Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
  • Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training, and licensure and new hire paperwork.
  • Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
  • Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
  • Carrying out site assist visits and audits in accordance with the Quality Assurance program.
  • Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.
  • Working with sales and marketing to identify and develop new business opportunities.

The requirements for this role include:

  • CA Guard Card
  • Bachelor’s degree from a four (4) year college or university preferred
  • 3 or more years of related management and leadership
    • in the security industry, law enforcement or military preferred
  • Win Team and/or payroll experience preferred
  • Excellent organizational, leadership, communication, and time management skills
  • Computer proficiency with MS Office products
  • Valid driver’s license and good driving record
  • Flexibility to be on call as needed during all shifts


A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Sun123


Join one of the fastest-growing and largest privately-held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while being recognized by Forbes as one of America’s Best Employers in 2021 and 2022. At Sunstates Security, Inc., we're committed to hiring, developing and retaining a diverse and exceptionally qualified workforce. As a result, our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it.

We work hard to recruit and to retain the best and the brightest people for each client and every site location. We instill in our employees the Sunstates promise to provide a safe, disciplined and friendly work environment with an opportunity for career advancement.

If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security, Inc. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.


Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Regional Management) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Sunstates Security, Inc. Private Patrol Operator License #120751

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