Salary Range: $121,056.00 (Min.) - $160,400.00 (Mid.) - $199,742.00 (Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.
The Information Technology (IT) Business Relationship Manager II has the overall responsibility to serve as the strategic interface with an assigned functional area for the purpose of business technology strategy development, work intake management and relationship management. This position serves as the business relationship link between business units and IT at senior leadership level. This position provides highly valued strategic consulting level support and guidance through key IT initiatives. This position communicates decisions, priorities and relevant project information to appropriate levels of staff regarding business unit requests and projects and initiatives. This position proactively shares knowledge of technology risks and opportunities to improve efficiency and effectiveness of business units. This position partners with business leadership and other key stakeholders to define opportunities and identify and prioritize projects based on predefined criteria (e.g. return on investment, productivity, compliance). The Business Relationship Manager provides support in delivering technology products that meet the needs of the business.
Responsible for one assigned functional area to development and implement solution roadmaps and to ensure successful introductions across the assigned functional area and with internal customers.
Develop business cases for new investments and initiatives for the assigned functional area.
Proactively anticipate gaps and overlaps within the portfolio and attends to them.
Act as the key link across all sub-departments within the assigned functional area and the information technology department.
Create and analyze relevant information and develop recommendations that get presented to senior management.
Create shared vision of their respective solutions and facilitate decision making and arbitration relating to trade-offs both within and between different solution platforms.
Oversee the launch of solutions and help to maximize the positive impact to the assigned functional area.
Perform other duties as assigned.
Required:
Minimum 6-8 years of IT and business work experience with a broad range of exposure to various technical environments and business segments with at least 3 years of experience working with senior level IT management, business units and corporate staff leaders to develop a departmental strategy that is integrated with IT.
Experienced in organizing, planning, and executing large-scale IT projects from vision through implementation, involving internal personnel, contractors, and vendors.
Required:
Demonstrated success managing programs with multiple, large scale, diverse and complex projects executing simultaneously.
Ability to work well independently or leading a project team/efforts with limited supervision; strong cross-functional collaboration.
Ability to manage priorities across multiple teams/projects, platforms and maintain program controls.
Strong knowledge of program management processes facilitating the creation of standard program documents and artifacts supporting program tracking & deliverables.
Strong analytical, planning, and organizational skills. Strong facilitation and mentoring skills.
Excellent written and verbal communication skills; speaks clearly and persuasively in positive or negative situations; Strong interpersonal and leadership skills with ability to interact with various IT and business departments /project teams.
Possesses excellent time management and organizational skills; is dependable, enthusiastic, self-starting and self-motivated. Uses time effectively, reacts professionally under pressure.
Ability to manage priorities across multiple teams/projects, Possesses ability to work in a fast-paced and changing environment. Ability to work well independently.
Proven ability to work collaborate with leadership, business, and technology communities to accomplish expected committed program outcomes.
Strong analytical, planning, and organizational skills. Strong facilitation and mentoring skills.
Proven ability to understand healthcare technology architecture and application landscape by functional area
Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
L.A. Care offers a wide range of benefits including
At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, it's expected that all employees wear a mask in areas where physical distancing cannot be managed.
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