Senior Manager Job at Amazon.com Services LLC, Arlington, VA

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Job Description

  • 7+ years of technical product or program management experience
  • 10+ years of working directly with engineering teams experience
  • 5+ years of people management experience, a leader of leaders
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Experience delivering cloud native solutions
Want to build software that helps enable Amazon’s global success and improve the quality of life for millions of users in the process? Want to have unrestricted access to users, work with executive leadership, and help Earth’s most customer-centric company become Earth’s most employee-centric company too? We, as Amazon’s associate hiring technology org, are building scalable tech solution to hire for one of the planet’s largest and most varied workforces. We’re asking questions like: How do we hire the right number of associates at the right time for the right roles? How do we handle millions of applications, while ensuring the job search process is friction-free for applicants? How do we match the right job to right associate while providing flexibility to work across different job types and time of the day?
We create global solutions using native AWS technologies that not only scale in volume, but also handle the complexity of diverse workflows and laws worldwide. Along the way, we experiment with the latest technologies and science models to make the hiring process better for hundreds of thousands of future Amazonians. We are a full stack team with engineers, data, and product leaders and if you have the drive, tenacity, and entrepreneurial spirit, and most importantly the day 1 spark to take on ambiguous problems head on, in a fast paced environment, this is the place for you!

We are looking for an entrepreneurial, technical, and senior-level leader to lead the technical program management team in the org. This team leads solution delivery and program management of the technology used by the organization, end-to-end.

The optimal candidate should be experienced in managing cross-cutting technical products and projects with industry-wide impact. You will have a proven track record of planning and delivering complex programs with multi-year roadmap, using Agile and incremental delivery methods. You must have experience working on complex software systems in a customer-centric environment, driven cross-group teams spread across multiple geographies and handled communication from technical developers to Senior VPs. As a tenured people manager, you will know how to build and grow a strong technical program team. We expect you to write strategic documents and influence large groups of senior stakeholders. You must be able turn ambiguous problems into simple solutions. A successful candidate for this possesses superb business judgment, a high degree of customer-obsession, has a track record of delivering results, is strong on collaboration, and is data driven.

Primary locations: Arlington, VA; Additional locations: Seattle, WA, Nashville, TN

Key job responsibilities

You Will:
  • Lead a team of senior technical program managers
  • Work with engineering, product management, operations, marketing, legal, etc. to deliver the Hiring solution, globally
  • Manage complex cross team programs from ideation to delivery
  • Create transparency and predictability with roadmaps, planning, and partner management
  • Ensure goals are met on time and hitting our quality bar
  • Manage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockers
  • Participate in architectural decisions, surfacing and mitigating technical risks, driving complex integrations with internal and 3rd party solutions, retiring technical debt, and identifying opportunity to create operational efficiencies
  • Set and embody the team culture and standards consistent with Amazon’s leadership principals
  • Drive alignment with leadership in operations and other people experience tech teams
  • Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
  • 10+ years of executive communication. Effective written and oral communication with multiple levels of leadership involving both business and technical sides of the business
  • 3+ years delivering AWS-native solutions
  • Experience with domain-driven design, micro-service and event-driven architectures, CI/CD engineering practices
  • AWS certifications
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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