Service Technician II Job at State of Missouri, Raytown, MO

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Job Description

Job Location: This position will be located in Kansas City, MO (office location will vary depending on candidate selected).


The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.


Why you’ll love this position:

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

What you’ll do:

  • Establish and maintain collaborative relationships with partnering agencies who serve children and families
  • Assist families to attain and maintain stability through appropriate casework, home management or referral for more skilled counseling treatment
  • Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues
  • Represent Children’s Division during court hearings and other meetings related to case work.
  • Respond to the needs of children in their homes and throughout the community, providing transportation, if needed

All you need for success:

Minimum Qualifications

  • A Bachelor’s degree from an accredited college or university. A degree in Social Work or comparable human services field is preferred; however, applicants with an unrelated Bachelor’s degree, but possessing direct relevant experience and/or competencies may be allowed substitutions on a case-by-case basis; and, One or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license.

Preferred Qualifications

  • Ability to travel throughout the State of Missouri as needed
  • Availability to be in the “on call” rotation one weekend a month.

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.


If you have questions about this position please contact: CD-HR@dss.mo.gov


The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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