Software QA Analyst Senior

We’re looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of “getting people the care they need when they need it.” Over the last 30 years, our company has established itself as the market leader in managed care for the workers’ compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it.

Salary Range: 66,100.00 - 109,100.00 Salary
Salary may vary based on location, years of experience, qualifications, and skill set.

Benefits Summary:
In return for your commitment to our company’s mission, we offer a vast array of benefits to help support the whole you.

• Opportunities to work from home
• Competitive wages with opportunities to earn annual merit increases
• Paid development hours to use for professional and community development!
• Generous paid time off, 8 company holidays, and 2 floating holidays per year
• $1,000 Colleague Referral Program
• Enterprise Recognition Program rewarding colleagues for their extraordinary work
• Exclusive discounts on travel, activities, and merchandise via work discount program
• Colleague Assistance Program that provides free counseling and financial services
• Tuition Reimbursement Program including certifications
• Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
• Medical, dental, and vision insurance
• Pre-Tax FSA and HSA health savings accounts
• 401(k) matching
• Company paid life insurance
• Company paid short term and long-term disability
• Referral program
• Healthcare concierge
• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.

Creates and maintains the processes of the division’s quality program. Also provides consulting for software development or operations processes, quality practices, quality audits and software measurements to product development or operations teams within the division and to clients.

Advanced professional role. Highly-skilled with extensive proficiency. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires 5+ years of demonstrated experience in software testing. Frequently reports to a Software QA Manager.

GENERAL DUTIES & RESPONSIBILITIES:

• Develops, maintains and upgrades Manual or Automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans.
• Perform usability testing for total system performance, reliability, scalability, and security.
• Effectively communicates testing activities and findings in oral and written forms.
• Controls and manages own daily test activities.
• Provides internal quality assurance.
• Supports test lead to identify risks and develops mitigation strategies.
• Organizes and maintains the test script library.
• Performs other related duties as assigned.

EDUCATIONAL REQUIREMENTS:

Bachelor’s degree or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of methods, tools, and technology used in software testing.
• Knowledge and use of quality management methods, tools, and technology used to create and support defect-free, application software that meets the needs of the client/business partner.
• Knowledge of the basic principles, processes, phases and roles of application development methodologies.
• Knowledge of primary database engines with a demonstrated ability to write complex queries to be used for data validation and troubleshooting.
• Knowledge of object-oriented development tools, techniques, and principles with expertise in at least one object-oriented language.
• Knowledge of functions, features, and components of existing and planned operating systems and applications.
• Skill in understanding and focusing on the clients’ needs.
• Skill in analysis, solid decision-making and problem solving.
• Ability to work in an agile development environment where developers and testing personnel work closely together to ensure requirements are met or exceeded.
• Ability to deliver results under pressure.
• Ability to demonstrate interpersonal and teambuilding skills, working with technical and non-technical individuals.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with employees, clients, vendors and public.