Solutions Engineer Job at Sapio Sciences LLC, Remote

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Job Description

About Sapio Sciences

We are a rapidly growing, award winning, SaaS (Software as a Service) informatics company servicing the Life Sciences market. We are passionate about helping our customers digitally transform their laboratory operations through data consolidation, automation and artificial intelligence. Our LIMS (Laboratory Information Management System), ELN (Electronic Laboratory Notebook) and SDMS (Scientific Data Management System) are built on a single unified platform with the goal of empowering scientists and streamlining the discovery process.

Founded more than 15 years ago, the Company has spearheaded a quiet revolution in the digitization of labs. We count some of the world’s largest Life Science companies as our customers including Novartis, Bristol-Myers Squibb, Roche, GSK, Regeneron, PTC Therapeutics and specialist health systems such as Baylor College of Medicine Human Genome Sequencing Center, Memorial Solan Kettering Cancer Center and USCF. Following strong commercial traction in the US market and significant investment from GHO Capital we are excited to establish our dedicated European operations, head quartered in London, UK.

Summary

Sapio Science is seeking a highly motivated and self-starting Sales Solution Engineer (SSE). You will join a rapidly growing team, that builds on our recent customer wins. You will be one of the first EMEA based employees with the opportunity to help shape our EMEA go to market plans and organization.

An experienced technical sales leader you will be confident in supporting solutions sales into the Life Sciences market. Ideally, you will have deep knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting.

Key Responsibilities

  • Work closely with the Business Development team to win EMEA Life Sciences customer accounts by technically demonstrating the value of our solution
  • Work closely with our Customer Success team to ensure tight technical handover of customers into deployment
  • Be able to communicate the Sapio Sciences technical value proposition clearly and concisely
  • Work closely with Marketing and Inside sales to support the education of prospect customers on the Sapio Science technical value proposition
  • Build and maintain a thorough understanding of the Sapio Science product set and roadmap
  • Create and maintain a set of demos (and related scripts) of our solution tailored for each of our EMEA Life Science target segments
  • Be able to confidently to demonstrate the Sapio Science solution and technical value proposition to customers and prospects
  • Build and maintain a set of standard technical RFP questions and associated answers
  • Understand each prospects goals and challenges and be able to reflect them back into the organization to ensure we deliver a successful solution and outcome for all
  • Meticulously qualify deals from a technical perspective and efficiently drive the sales cycle forward
  • Manage the creation of technical proposals, RFP responses and other necessary technical documentation to close a sale

Personal Qualities

  • You are highly motivated to achieve sales targets
  • You are highly respected and trusted by the customers you work with
  • You are a problem solver
  • You effectively direct and choreograph company resources to achieve your goals
  • You are an expert at identifying and working with key customer technical stakeholders
  • You are focused on activities that add value and avoiding those that do not
  • You are determined and persistent in achieving your targets
  • You maintain the highest standards of integrity and respect for co-workers, customers and prospects

Essential Experience

  • 5+ years of Life Sciences experience, preferably introducing new IT solutions
  • 5+ years of experience as a Sales Solution Engineering
  • Previous experience with either LIMS or ELN software
  • Comfortable presenting the company to C-level executives
  • Experience in quickly identifying client needs and intelligently positioning solutions to address them, leveraging team members to support you

Additional Requirements

  • A BS/BA degree or equivalent in Life Science (e.g. molecular biology, chemistry)
  • Excellent listening and presentation skills
  • Ability to travel, < 20% of the time
  • Demonstrated success working responsibly and effectively from a home office
  • Effective time management, and prioritization skills
  • Excellent computer skills ( Excel, PowerPoint, Word, CRM Programs)
  • Ideally knowledge of one or more of Linux, AWS
  • Ideally a second language (German, French)


Benefits and Other Perks

  • Annual bonus plan
  • Competitive medical, dental, vision, STD, LTD, Life and AD&D insurance
  • PTO and paid holidays
  • 401(k) match
  • Continuing education tuition reimbursement
  • Adoption assistance
  • EAP
  • Employee referral bonus plan
  • Free drinks and snacks
  • Team-building and community-service events

COMMITMENT TO EQUAL OPPORTUNITY
Sapio Sciences provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.

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