Training Operations Manager - Upper Marlboro, MD Job at TARGET, Upper Marlboro, MD 20774

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Job Description

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.

A role in Distribution and Receive Centers means being on the very front lines of getting product to the guest as fast as possible—a critical differentiator and one of the most essential functions within Logistics. Whether it’s through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you’ll have a chance to positively impact thousands of fellow team members and Target guests worldwide. There’s so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.

A role as a Training Operations Manager provides a chance to influence with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork. You will foster a “safety first” culture through awareness, training and accountability. You will quickly establish yourself as an engaging and inclusive leader who will develop and implement training content for your building. You will also communicate and oversee the execution of training at all levels by building, maintaining strategic partnerships with the entire building and various headquarters partners. You will be strategic in your approach in everything you do, creating strategies to balance short and long term business plans. You will foster the development and growth of the team members and leaders in your building. You will work closely with the Headquarters’ Learning & Development team and the Human Resources Process teams to ensure standard training programs are properly designed and consistently implemented. You will select, evaluate, and develop the Team Member Trainers and Operational Manager Trainers, and ensure that building staffing and training timelines are communicated and met. You will appropriately addresses any inaccuracies, concerns, or constraints to all parties in a timely manner. You will also analyze and understand data to measure the training program performance within the building.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

  • Four year degree or equivalent experience, preferably in human resources
  • Demonstrated leadership ability, with ability to engage and motivate others
  • Excellent interpersonal, organization and communication skills with all levels of the organization
  • Comfortable with ambiguity
  • Good reasoning, conflict-management, and analytical and problem-solving skills
  • Able to access all areas of the Distribution Center, including the ability to traverse conveyor crossovers and reach mezzanine platforms
  • Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


Qualifications:

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