User Experience Researcher Job at Apple, Cupertino, CA

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Job Description

Summary

Posted: Apr 10, 2023
Role Number: 200474136
The successful candidate will have a proactive and positive approach with the ability to work autonomously, collaboratively and thoroughly on a wide range of confidential and time-sensitive assignments. We seek a passionate team player that will be an integral part of the team’s continued success and growth within the HID organization. Does an exciting, dynamic, fast-paced environment catch your attention? Do you like puzzles and determining solutions that are not obvious? Terrific! Consider joining us. In this role you will design, moderate and analyze user study sessions and data to support the software, firmware and algorithm design and validation of input mechanisms on various hardware products.

Key Qualifications

  • The ideal candidate will possess excellent interpersonal skills and a strong passion for working with people, with an ability to build cross-functional relationships.
  • Ability to acquire familiarity with emergent technologies.
  • Excellent organization skills, acute attention to detail, ability to handle multiple tasks in a fast-paced and time-sensitive environment
  • Strong critical thinking skills in defining new measures to evaluate user experience, study design and research requirements.
  • Ability to influence others; handle conflict appropriately, know when to delegate issues upward and when to apply common sense.
  • Demonstrated success with daily schedules, task management, lab space, purchasing, device set-up and day-to-day operations of the role.
  • Ability to work autonomously on assignments and handle sensitive and confidential information with integrity, discretion and upmost secrecy.
  • Excellent written and verbal skills and strong sense of professionalism.
  • Demonstrated ability to anticipate needs and changes, then react with the best interest of the business in mind.
  • Extraordinary work ethic while balancing the needs of the individuals and the business.
  • Experience planning, and executing small, mid range and large scale, human/user data collection studies.

Description

User Studies Research Engineer will work cross-functionally with various teams to plan and execute study protocols, analyze metrics, assist in study setup, administer surveys, and collect quantitative and qualitative data. This individual will be an integral player in defining how to provide the best participant experience across our studies. RESPONSIBILITIES INCLUDE: - Develop correspondence, recruit and schedule study participants - Identify inefficiencies and streamline project-related databases and processes - Own space utilization and coordinate study environment use, setup, and maintenance - Manage and maintain study documents and electronic data - Use and maintain hardware prototypes - Facilitate one-on-one or large-group sessions individually and as a team. - Able to produce meaningful visualizations and summaries of the data, and effectively present results to different audiences and across multiple media formats - Organized, highly attentive to detail, and manages time well SKILLS INCLUDE: - Optimization of processes (throughput analysis) - Human research - Production lifecycle - Troubleshooting unique HW - Project management - Technical communication - Understanding how good quality data is created - Observational human factor skills

Education & Experience

Bachelors degree or equivalent experience in behavioral sciences or customer-facing professions.

Additional Requirements

  • 2 years experience with human subjects research, ux research/design, human factors or biomechanics.
  • Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.
  • Apple benefits programs vary by country and are subject to eligibility requirements.
  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $104,000 and $190,000 annualized, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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