UX Content Strategist - Solution Specialist job at Deloitte in Indianapolis, IN 46204

Job Description

You're more than a mere "writer." You're a wordsmith. A word nerd. You can take a collection of dense information and transform it into clear steps and guidance. You'd never shy away from a fight over the proper usage of the ampersand. You're an advocate for the best possible user experience and will keep the user front and center. If you're passionate about all aspects of content strategy, user-focused design, and desire a great work life balance and limited travel, consider joining our Deloitte Digital US Delivery Center team - we're breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below...

Work you'll do
- Write clear, concise user-interface copy for products.
- Act as a subject matter expert (a 'go-to') for user experience writing.
- Drive clear and consistent product language and content across a given domain.
- Provide data-informed insights or UX best practices to improve existing experiences as well as identify areas to improve user guidance.
- Inform UX flow, in partnership with designers, to determine UI copy and appropriate messaging hierarchies.
- Develop and maintain documentation to ensure content handoff to partner teams.
- Work with designers to ensure copy, design, and interaction are aligned in delivering impactful messaging and user guidance.
- Fulfill project requests while meeting tight deadlines.
The team

Customer & Marketing

Advertising, Marketing, & Commerce

Our Advertising, Marketing, & Commerce team combines the power of Deloitte's brand with the most inspired marketing techniques to produce business results. From events to social media to digital strategy and execution, we elevate the Deloitte brand and strategic positioning, delivering a cohesive, consistent experience. The team brings together creative and technology skills, business insights, and industry best practices to develop innovative creative assets that engage our clients. We help make the "creative digital consultancy" real and in doing so, make new markets.

Qualifications

To ensure success as a UX content strategist in our US Delivery Centers, you must have a strong knowledge of the English language, with a keen eye for user-focused opportunity and strategy.

Required
- Bachelor's degree in English, Communications, Technical Writing, UX, HCI, or equivalent practical experience.
- 2-3+ years of relevant industry experience, including partnering with Design, Product, UX and other cross-functional teams to build products.
- Proven ability to independently drive content projects forward with minimal guidance.
- Experience in user-focused product writing.
- Basic understanding of Americans with Disabilities Act (ADA) compliance.
- Strong communication skills and an ability to simplify complex topics for users with meticulous grammar, and proofreading skills.
- Strong organizational skills.
- Must be authorized to work in the United States without the need for sponsorship.
Preferred
- A portfolio of UX-focused writing samples and style guidelines.
- Familiarity with Human Centered Design methodology / user experience research principles and practices and how to use data to provide informed user insights.
- Experience writing for screen readers / assistive technology.
- Ability to manage multiple work streams on various products.
Location

Must live a commutable distance to one of the following cities: Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Gilbert, AZ; Houston, TX; Indianapolis, IN; Kansas City, MO; Lake Mary, FL; Mechanicsburg, PA; Miami, FL; Minneapolis, MN; Nashville, TN; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Puerto Rico;Sacramento, CA; St. Louis, MO; San Diego, CA; Seattle, WA; Tallahassee, FL; Tampa, FL; or be willing to relocate to one of the following USDC locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74k to $99k.

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