Job Title – Virtual Call Center Representative
Location- Austin, TX-78753
Job Type - Fulltime
We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.
Responsibilities:
· Handle many inbound and outbound calls to customers and clients.
· Identify the needs of customers, resolve issues, and provide solutions.
· Upsell other products wherever possible.
· Ensure you follow the customer service script provided by the company for uniformity.
· Maintain records of the conversations with the customer and analyse the data
· Works with other departments to complete customer requests as needed and minimize escalations.
· Functions w/in a team-based environment, and actively participates in achieving team goals.
· Meets/exceeds performance metrics as determined by department.
Qualifications:
· High School diploma or equivalent.
· Prior experience with customer service and call centers in relevant job roles.
· Customer-oriented attitude with professionalism.
· Fundamental computer knowledge and manoeuvrability within window applications.
· Basic understanding of Microsoft office suite, specifically Word and Excel.
Job Type: Full-time
Salary: $30,000.00 - $35,000.00 per year
Shift:
Weekly day range:
Ability to commute/relocate:
Work Location: One location
As a part of the organizations leadership team, the Director of Operations will help shape Essies present and futurecontributing to strategic decision making
Rush University is home to one of the first medical colleges in the Midwest and one of the nation's top-ranked nursing colleges, as well as graduate programs in
Salary Grade, if non-union: School-Based Administrator - Assistant Principal. Non-Union or Specific Collective Bargaining Agreement:
Join our Team. Now Hiring!!! Flexible Schedules Growth Options Tuition ReimbursementStop and shop in Cromwell is currently looking for part time deli clerks. No previous experience necessary.
Previous experience in a pharmacy, retail, medical, or customer service setting. Pharmacy Technicians are at the forefront of our purpose as they deliver