We’re Arc—lead shopper and retail agency within Publicis Groupe. Let’s face it, with more distractions out there than a TikTok FYP, shoppers are actively resisting brands like never before. That’s why we do everything in our power to make our clients totally irresistible. Like, fresh out the oil, French fry-level irresistible. And because we’re great at what we do, we made it our whole Thing. We call it Irresistible Commerce. We start by figuring out what’s standing in the way of growth and provide compelling creative solutions that are personal, valuable, and a whole lot of fun. And not to brag, but it’s the reason we’re recognized by Adweek, ANA’s Reggie Awards, and the Effies… and why Ad Age has named us a Best Place to Work.

Client

• Develops and maintains positive working relationships with clients
• Manages projects from start to finish, earning the confidence of and developing a strong working rapport with day-to-day client contacts
• Act as a gatekeeper for all client facing materials, provide final review before items are submitted to the client
• Is able to persuasively present to an internal team or client, as needed
• Has knowledge of client and brand initiatives, also has a strong understanding of competitors’ campaigns and positions in the marketplace
• Understands how to balance the role of advocating for the best creative and building positive client relationship
• Proactively suggests new ideas and innovative approaches to solving client business issues (e.g. competitive issues, best practices on brand marketing)
• Understands industry and market trends and contributes innovative communications ideas that build the client’s brands
• Schedules and facilitates client meetings
• Assists with leading client review meetings and monitors revisions to creative. Disseminates information to internal team, providing regular updates
• Collects, analyzes, organizes and presents an insightful point of view on client assignments, business problems or new opportunities
• Manages competitive requests
• Consistently exceeds client expectations

Creative

• Effectively manages the creative process by coordinating logistics, timing and budget issues associated with development
• Addresses questions related to the brief throughout the creative process
• Provides meaningful feedback during the creative brief
• Gains support and ownership for ideas
• Sharpens point of view on creative work by thoughtfully considering the brief and the clients’ objectives

Project Management

• Understands the functions and processes of all agency departments. Leads agency processes
• Maintains strong relationships with internal resources, teams and agency partners to ensure efficient resolution of issues
• Provides input and direction to create client brand plan, yearly deliverables plan and individual project plans
• Creates yearly talent estimates and provides input on yearly deliverables
• Manages budgets and timelines to ensure delivery of projects on budget and deadline
• Prepares all materials for production and troubleshoots issues throughout the production process
• Organizes and participates production meetings
• Schedules, facilitates and actively participates in internal and client
• meetings
• Effectively monitors the work of other agency departments against agreed upon timetables
• Develops a comprehensive summary of client discussion/agreements and ensures the agency reacts accordingly
• Responsible for preparing production estimates
• Oversees the resolution of Talent Management, Legal and Production issues
• Facilitates internal and external status meetings
• Begins to understand the meaning and impact of key financial measures and how to use financial analysis to evaluate opportunities
• Effectively incorporates senior Account Management staff as project objectives or issues warrant

Leadership

• Creates a climate in which people can do their best
• Provides support, guidance and oversight to junior team members
• Demonstrates a commitment to the agency “team” as part of a positive mindset about the work, the client, and agency staff that in involved
• Demonstrate unity behind team and agency decision-making

• Bachelor’s degree
• 2 to 4 years of experience

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances
• The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.