Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

This role will report to a Vice President, NA Retail Partnerships. Role will have responsibility for developing and growing relationships with a small number of large, strategic retail merchant partners. This position is responsible for building partnerships and deepening relationships in the space.

The ideal candidate will have significant expertise and skill in retail, payments and technology, consultative sales, and client relationship management. They will also need to work effectively with internal and external partners to bring solutions to merchant clients. We are looking for a determined self-starter who is a creative problem solver, deals with complex challenges and ambiguity effectively and is a proven strategy and sales professional.

This role has direct accountability for results and activities with retail merchants.

Primary Responsibilities:

• Account ownership and strong leadership of large, sophisticated retail merchants. Strengthen and manage relationship with senior executives.
• Consult with merchants to identify pain points and bring in SMEs and the best of Visa to address challenges and business issues. Maintain a high performing consultative sales approach with focus, accountability, and high levels of engagement and proactivity
• Develop and execute customized account plans to increase sales volume, market share and relevance within the retail portfolio.
• Create new sales and revenue generating opportunities as appropriate.
• Provide strategic value to customers including leveraging trends in customer industries/marketplaces to shape solutions and approaches.
• Develop strategies that position the business to shape and capitalize on emerging customer and market needs.
• Proactively identify and solve complex problems that impact the sales management and direction of the business.
• Expand existing relationships/partnerships through the selling of Visa products and services.
• Utilize a consultative sales approach that ensures that the client's business objectives are met and Visa supports the merchant's growth.
• Prepare proposals and negotiate contractual relationships with merchants for accepting and deploying Visa products and services.
• Continuously review client landscape and recommend, develop, and implement new and creative approaches to growing the Visa business.
• Collaborate with the product management team and many other internal functions regarding new product development, new services and expansion opportunities
• Foster in-depth and productive relationships at all levels with the client and the Visa organization.
• Develop a strong understanding of the customer's business.
• Actively lead various ad-hoc internal projects as assigned.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Minimum Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 10 + years business experience with related sales and management experience in the payments industry or similar experience in consulting.

- Bachelor's degree required - MBA preferred.

• Demonstrated experience working with merchant clients, particularly with senior executives across different functions.
• Exceptional ability to establish and maintain effective relationships with senior executives inside and outside of Visa, and effectively represent Visa and its purpose
• Strong industry knowledge of POS and eCommerce acceptance solutions.
• Strong knowledge of Operational and IT payment processing environments.
• Exceptional communication and presentation skills, with an emphasis on translating insights, product information and data into client value.
• Strong negotiation skills, with the ability to collaborate with cross-functional teams and influence people both internally and externally, particularly senior executives
• Skilled story-teller with experience communicating the benefits of Visa's products and solutions
• Proven ability to plan, manage and close large-scale, complex, competitive sales effort and negotiate business agreements.
• Proven ability to develop and implement strategic initiatives, policies and operational decisions for a major segment.
• Demonstrated proficiency in managing & summarizing the financial indicators necessary to measures business performance including P&L responsibility and accurately forecasting major sources of cost, revenue and risk.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 155,400.00 to 202,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.