Social Pet Hotel & Daycare of Pineville and Charlotte, NC is looking for a full-time Animal Care Assistant Manager to help our compassionate pet care team with ensuring dogs are well-taken care of at our facility. This management position earns a competitive salary, plus a monthly bonus. If you have leadership experience in the pet care or hospitality industry and you're looking for a facility that will truly care about your success, keep reading about what we have to offer!

ABOUT SOCIAL PET HOTEL & DAYCARE

When it comes to man's best friend, our team at Social Pet Hotel & Daycare is always willing and able to go the extra mile. Locally owned and community-focused, our pet care facility is committed to treating every dog like the valued family member they are. We know that every dog is unique, which is why we strive to curate fulfilling experiences that appeal to each individual pup. Whether a dog comes to us for grooming, lodging, training, or daycare, they are sure to get the personal and professional attention they deserve.

OUR COMPASSIONATE CULTURE

Each employee contributes to a positive work environment by upholding our core values of communication, consistency, empathy, safety, and accountability. We're all passionate about what we do, and we support each other during the day-to-day work activities. In addition to a fun work culture and fantastic benefits, we also offer training opportunities to help our staff develop their skills. Join us and help us make a difference in both dogs' and owners' lives!

BENEFITS

We are proud to offer incredible benefits and perks for all employees, including performance-based bonuses, employee discounts, free doggy daycare while on shift, 12 free nights of lodging, and free yoga classes. Additionally, we offer our full-time Animal Care Assistant Managers medical benefits, paid time off (PTO), a 401(k), education reimbursement, and opportunities for career growth. If this sounds like the right next step to take in your pet care career, keep reading to find out what we need from you!

MINIMUM REQUIREMENTS FOR OUR ANIMAL CARE ASSISTANT MANAGER

• Leadership experience in pet care OR the human hospitality industry
• Associate degree from a two-year college OR technical school
• Ability to plan and manage operational processes for maximum efficiency and productivity
• Strong working knowledge of industry regulations and best practices for kennel operations in NC
• Love for all dogs

OUR IDEAL ANIMAL CARE ASSISTANT MANAGER

We are looking for someone with integrity, reliability, and respect. The ideal candidate is passionate about delivering quality customer service and is highly driven to succeed. If you have excellent communication skills and are incredibly attentive to detail, then you might be perfect with helping lead the operations at our pet hotel!

THE DAY TO DAY FOR OUR ANIMAL CARE ASSISTANT MANAGER

As our Animal Care Assistant Manager, you play a crucial role in providing excellent customer service to our clients and making their furry friends feel safe and happy while at our pet hotel. Each day, you work alongside our specialists and trainers to help execute the leadership team's strategies. With a welcoming smile, you greet all pet parents and their dogs as they arrive. You oversee your staff to ensure that customer service is exceptional and that the dogs and staff are kept safe. Because safety is your number one priority, you carefully observe all dog behavior to ensure good play skills are being used at all times.

You maintain accurate records of all incidents and competently discuss each dog's experiences and behavior with its owner, consistently building strong connections between our pet care team and our clients. Using your excellent leadership skills, you make sure the facility and day-to-day operations are always up to our organization's high standard. You work side-by-side with your staff to complete all necessary tasks safely, efficiently, and thoroughly.

With a friendly and proactive demeanor, you regularly provide your team with constructive feedback and promptly address all customer and staff challenges. Committed to leading by example, you demonstrate positive interactions with the people and dogs around you daily. You love providing care and affection to dogs of all breeds and temperaments. Pet parents can always count on you to keep their furry friends healthy and happy. You get great satisfaction in knowing your efforts help our four-legged friends thoroughly enjoy their time with us!

WORK SCHEDULE

This pet care management position works 8-hour days, 5 days a week. Weekend and holiday work is also required.

THE NEXT STEP

If this sounds like the perfect management job for you, please feel free to apply using our easy initial 3-minute online application. This will put you one step closer to joining our pet hotel as our new Animal Care Assistant Manager!

Location: 28134, 28205