Amentum is looking for an Audio Visual Supervisor to join our team in McLean, VA! As the Audio Visual Supervisor, you will provide overall vision, planning, direction and control for event Audio/Visual (A/V) setups, with a focus on training A/V staff and technology in event facilities. The Audio Visual Supervisor makes strategic decisions, executes and delivers on those decisions to improve A/V processes and/or customer service. Also provides motivation and guidance to Events branch staff. Establishes and maintains effective customer relationship with client. Seeks opportunities to develop new business or expand existing business. Must have an active Top Secret US Government Clearance and be able to obtain and maintain a TS/SCI US Government Clearance. Note: US Citizenship is required to obtain a TS/SCI Clearance.
MAJOR DUTIES AND RESPONSIBILITIES:
- Coordinates the training activities of the Events Media Specialists to best utilize A/V equipment and event preparation.
- Manages personnel within Events branch including hiring, disciplinary actions, and evaluation of staff performance.
- Inspects A/V and Event setups to ensure quality of services is met, evaluates A/V and Event equipment condition and recommends improvements.
- Oversees the work of subcontractor services.
- Confers with Event Services Manager regarding needed support and corrective actions for any and all operational or personnel issues.
- Resolves and follows-up on all customer complaints/issues.
- Represents the organization by participating in meetings, committees and/or task teams with the client and industry associations.
- Leads the development, implementation and upkeep of all branch policies, plans and procedures to ensure contractual compliance.
- Ensure compliance with all company and client administrative and safety directives, policies and procedures.
- Assemble and submit accurate weekly, monthly, annual and all other requested reports by the required deliverable time.
- Manage QA/QC program for branch related tasks including the development and implementation of metrics to measure staff performance, A/V equipment maintenance and replacement schedule, manage event facility upgrades and actively work to improve processes at all levels.
- Ensure appropriate funding processes comply with established processes to ensure projects and work are properly funded and monitored.
- Coordinate with amentum management and/or client personnel to execute work to the customer’s satisfaction.
- Maintain, update, and utilize Branch Operational Plans.
- Ensure Government Furnished Equipment is properly accounted for.
- Develop business opportunities.
- Willing to work outside of regular hours as needed to ensure success of project or event.
- Perform all other related job duties.
MINIMUM REQUIREMENTS:
- High School diploma or equivalent.
- Five (5) years of management experience.
- Five (5) years of Audio/Visual equipment operation experience
- Ability to plan, direct, motivates staff and executes work necessary for branch and contract success while adapting to a changing environment.
- Ability to work as a team player while working cohesively with all levels of client, management and staff to ensure contractual success.
- Able to work independently, analyze situations, make decisions, set and meet own deadlines without supervision.
- Understanding of corporate culture, policies and goals and how to implement them as a supervisor.
- Able to defuse conflicts among subordinate employees and peers.
- Understanding client base, identifying their needs, and how to interact with them.
- Knows when, how and to whom to delegate tasks to, and follow up.
- Communicate in clear and professional manner.
- Must have an active Top Secret US Government Clearance and be able to obtain and maintain a TS/SCI US Government Clearance. Note: US Citizenship is required to obtain a TS/SCI Clearance.
PREFERRED QUALIFICATIONS:
- Accreditation/Certification in A/V fields of study (e.g., A/V Tech., CTS, A/V Designer, A/V Installer, etc.).
- Demonstrated knowledge of best practices within the A/V trade.
- Ability to communicate effectively (verbal and written) with a wide variety of audiences (e.g., customers, A/V technicians, engineers, management, etc.).
- Demonstrated ability to generate new business opportunities
- Proficient in the use of computers and Microsoft Office products, primarily the use of word processing, database applications, presentation and spreadsheet software.
- Bachelor of Science degree in Business, Communications or related field of study (Preferred)
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
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